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Old 11-13-2013, 07:46 PM
Santino Santino is offline
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Location: Rotterdam, The Netherlands
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Arrow Fan controller Grapphite 600T SE

Hi there,

I also got a problem with the fan controller of my Corsair Graphite 600T Special Edition.
Fan cable 4 is dead and the speed control is giving always 100% to the other 3 cables, so I guess the potentiometer is burned out too.
The connectors and the board are a little brown-ish as you can see in the two links below:
http://sonny.tweakdsl.nl/diversen/Fan-controller-1.jpg
http://sonny.tweakdsl.nl/diversen/Fan-controller-2.jpg

Tonight I had an online chat support with Corsair and I learned that the warranty of my case has been expired. That’s not a problem because I’m willing to pay for the part myself.
But now it’s getting interesting, because I can’t find the part in the Corsair web store. I've been informed that the part I'm looking for has the following part number: CC-8930060.

I bought this awesome case in The USA and shipped it to my home address in The Netherlands. Therefore I have no local retailer.

After hours of searching on the web, there are multiple retailers who offers this part. Alas no one have the part in stock.

Is there an option to acquire a new fan controller with you guys? I really really hope so.

Thank you in advance!

Here are some pictures of my PC:














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  #2  
Old 11-14-2013, 03:27 AM
Toasted Toasted is offline
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Contact Corsair via phone and ask if you can purchase one.

You can call them using Skype by calling their toll-free number on their site.
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  #3  
Old 11-20-2013, 08:14 PM
Santino Santino is offline
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Despite of the result with the online chat support, Corsair (via the open ticket) sent me a new unit.

Awesome guys!

You turned a Corsair fan into a loyal customer. Well done!

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