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Old 05-09-2014, 08:34 PM
IRyannHD IRyannHD is offline
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Default Messed up LOT number on RAM RMA.

I put in a request to RMA my ram as it was showing errors on memtest.

It was all approved and I am being sent new ram PRIOR to sending my defective because of the express option. This is a problem as I have put down the wrong LOT number (same model number), I have put the LOT number of my good ram instead of the faulty ram, so if I send the faulty ram with the different lot number it we be declined, this is also bad as I will receive the new RAM and I will have to send that back because I cant send the bad ram because of the lot number mismatch.

I don't want to send the good ram (which the lot number I have accidentally used) as it will be pointless. It is also expensive to send to the Netherlands.
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Old 05-09-2014, 11:11 PM
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Technobeard Technobeard is offline
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It's not a problem. The RMA approval doesn't hinge upon the lot number.
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lot code, ram, rma

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