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  #1  
Old 11-04-2018, 06:25 AM
Dprvty Dprvty is offline
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Default Unable to make shop account

Hi

For the last 3 days I have been trying to make an account on the main site only to get the following error:

Code:
An error has occurred. Please contact customer service with the following error codes: 002 b6f32a50-fd78-4fe9-ad77-101ec5f623dc
I then proceeded to do some searching and apparently the login for the forum should be the same as the main site. Probably to do with the vBulletin bridge.
After finishing the forum account creation process I then tried to log in but to no avail. It simply states that I cannot log in since the username and password combo is incorrect. Trying a password retrieval also resulted in no positive result since then it states that the emailaddress or username is unknown. Trying to make a new account with my current username states the username has already been taken, which it didnt before. Changing it to a slightly different one again yields the aforementioned error.

I'm running out of things to try here.

Any assistance on this matter<

Thanks in advance
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  #2  
Old 11-04-2018, 06:08 PM
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Technobeard Technobeard is offline
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Default

The forum's login system is not connected to the main site.

The 002 issue means that there's something wrong with your password - most likely it contains a piece of information you've typed into another box.
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