The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 02-02-2016, 09:41 AM
Zuhl3156's Avatar
Zuhl3156 Zuhl3156 is offline
Registered User
Zuhl3156's PC Specs
 
Join Date: Jun 2013
Location: Bensalem, Pa
Posts: 38
POST ID # = 834546
Zuhl3156 Reputation: 10
Default Mouse lights keep dying

This new M65 RGB White has worked fine for almost a week and suddenly today the LED just go out. Is this a known condition? NewEgg refuses to cross ship and Corsair doesn't even have the part number listed for an RMA request. What's going on here?
Reply With Quote


  #2  
Old 02-02-2016, 03:25 PM
Corsair Henry's Avatar
Corsair Henry Corsair Henry is offline
Corsair Employee
Corsair Henry's PC Specs
 
Join Date: Oct 2013
Location: Corsair HQ
Posts: 1,403
POST ID # = 834603
Corsair Henry Reputation: 14
Default

Quote:
Originally Posted by Zuhl3156 View Post
This new M65 RGB White has worked fine for almost a week and suddenly today the LED just go out. Is this a known condition? NewEgg refuses to cross ship and Corsair doesn't even have the part number listed for an RMA request. What's going on here?
Have you already tried unplugging and plugging it back in? Is the LED off for all zones or only one?
Reply With Quote


  #3  
Old 02-02-2016, 05:57 PM
Zuhl3156's Avatar
Zuhl3156 Zuhl3156 is offline
Registered User
Zuhl3156's PC Specs
 
Join Date: Jun 2013
Location: Bensalem, Pa
Posts: 38
POST ID # = 834641
Zuhl3156 Reputation: 10
Default

All LED go out. Unplugging it and plugging it back in bring the lights on for a short period of time and they go out again. Reinstalling the software caused a USB disconnect and the lights came on again for a shorter period. I started getting a Command box when opening the CUI stating something about 'Corrupt memory found. Unable to hold settings'. I am going out on a limb and say it is referring to the mouse's onboard memory because my system RAM is fine. I really liked it for a week anyway. It is on its way back to NewEgg as of 10:00 am this morning.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 02:32 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.