WizzyThing Posted August 11, 2014 Share Posted August 11, 2014 So, my AX1200i died after just ~6 weeks, I have no replacement PSU so I can neither use my PC nor test for secondary damages. I want to use a express RMA but it doesn't let me select the option as I have no credit card selected, where can I specify credit card info? Link to comment Share on other sites More sharing options...
WizzyThing Posted August 11, 2014 Author Share Posted August 11, 2014 Also on a sidenote, the PSU seemed to be way to hot when I removed it from my PC, I know the fan worked fine(tested with LINK). Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 11, 2014 Administrators Share Posted August 11, 2014 After it's approved call customer service and they'll take your CC info and change it to an express RMA. Link to comment Share on other sites More sharing options...
WizzyThing Posted August 11, 2014 Author Share Posted August 11, 2014 I assume I can also use the live chat or add a comment to the RMA ticket? Can't find a support hotline for germany(want to avoid international calls). Link to comment Share on other sites More sharing options...
WizzyThing Posted August 11, 2014 Author Share Posted August 11, 2014 Nevermind, turns out we have tons of skype call credit, will call them. Link to comment Share on other sites More sharing options...
WizzyThing Posted August 11, 2014 Author Share Posted August 11, 2014 Still not approved, how long does this usually take? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted August 12, 2014 Administrators Share Posted August 12, 2014 What's your ticket number? Link to comment Share on other sites More sharing options...
WizzyThing Posted August 14, 2014 Author Share Posted August 14, 2014 Sorry, didn't see your post, the whole thing has been resolved, got my new PSU and I'm about to send the old one back. There seems to be no secondary damage to any component. You can close this thread if you want to. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.