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Old 07-11-2020, 06:47 AM
Spectre4 Spectre4 is offline
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Sad Corsair One Pro - GPU Failing

Hi,

My Corsair One Pro (8700k/1080 config)'s GPU seems to be failing. Last night I was trying to play Assassin's Creed: Syndicate and Modern Warfare and when the GPU was under load the PC would crash in a bizarre way. Artifacting (solid colour the first two times third was blocks) then cut to black. Then no signal while the VRAM blower cooler ramps up to full speed. And doesn't recover unless force shutdown and rebooted. Then it's fine until its under load again, only started last night with AC but now it seems to be across the board.

Leading me to think it's the GPU or PSU. Tried repairing windows incase there's any issue there, and DDU'ing the GPU driver and reinstalling the newest one. I've tried contacting support with no reply yet (but it's the weekend of course so probably won't until Monday). It's only 18 months old so it should fall under the manufacturers warranty at the very least (believe its 6 years UK/2 Europe?). Really just looking for other peoples experiences or advice, anyone had anything similar with these?

Or ways to get in touch with Corsair? Tried a ticket, calling the support number and reddit with no luck.

Thanks

Last edited by Spectre4; 07-13-2020 at 05:56 AM.
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  #2  
Old 07-13-2020, 07:34 PM
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Corsair Mint Corsair Mint is offline
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Can you PM me your ticket number? I can ask Support for eyes on it.
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Old 07-14-2020, 03:23 AM
Spectre4 Spectre4 is offline
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Quote:
Originally Posted by Corsair Mint View Post
Can you PM me your ticket number? I can ask Support for eyes on it.
Thank you, I've just messaged you with the number.
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