The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Power Supplies

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #16  
Old 07-17-2020, 09:24 PM
jonnyguru jonnyguru is offline
PSU GUY
jonnyguru's PC Specs
 
Join Date: Feb 2003
Posts: 3,141
POST ID # = 1054369
jonnyguru jonnyguru Reputation: 179
Send a message via ICQ to jonnyguru Send a message via MSN to jonnyguru Send a message via Yahoo to jonnyguru Send a message via Skype™ to jonnyguru
Default

Quote:
Originally Posted by lnstagramKo View Post
Should I wipe off my thermal paste and take off my aio?
Quote:
Originally Posted by lnstagramKo View Post
Also is CorsairElito the support ?
You will get an email from Corsair support with a ticket number once you contact them here: https://help.corsair.com/hc/en-us

I do believe that CorsairElito is a Corsair employee though, so maybe they can take your ticket number and escalate it.
Reply With Quote


  #17  
Old 07-17-2020, 10:33 PM
lnstagramKo's Avatar
lnstagramKo lnstagramKo is offline
Registered User
lnstagramKo's PC Specs
 
Join Date: Jan 2019
Location: Canada
Posts: 12
POST ID # = 1054374
lnstagramKo Reputation: 10
Default

Quote:
Originally Posted by jonnyguru View Post
You will get an email from Corsair support with a ticket number once you contact them here: https://help.corsair.com/hc/en-us

I do believe that CorsairElito is a Corsair employee though, so maybe they can take your ticket number and escalate it.
I think he might be, I sent him my ticket number i got from my email :)
Thank you again, but do you think they would be okay with me just taking off the cooler off my cpu and just rubbing it clean the thermal paste?
Because I think my cooler would be blocking the packaging if I have to send it out with my CPU and Mobo in the same box along wiht my PSU

Thank you again , I really appreciate all this!
Reply With Quote


  #18  
Old 07-17-2020, 10:47 PM
jonnyguru jonnyguru is offline
PSU GUY
jonnyguru's PC Specs
 
Join Date: Feb 2003
Posts: 3,141
POST ID # = 1054375
jonnyguru jonnyguru Reputation: 179
Send a message via ICQ to jonnyguru Send a message via MSN to jonnyguru Send a message via Yahoo to jonnyguru Send a message via Skype™ to jonnyguru
Default

Quote:
Originally Posted by lnstagramKo View Post
I think he might be, I sent him my ticket number i got from my email :)

Thank you again, but do you think they would be okay with me just taking off the cooler off my cpu and just rubbing it clean the thermal paste?
Of course.
Reply With Quote


  #19  
Old 07-17-2020, 11:47 PM
lnstagramKo's Avatar
lnstagramKo lnstagramKo is offline
Registered User
lnstagramKo's PC Specs
 
Join Date: Jan 2019
Location: Canada
Posts: 12
POST ID # = 1054378
lnstagramKo Reputation: 10
Default

Quote:
Originally Posted by jonnyguru View Post
Of course.
Hey Jonnyguru, i've sent you a PM about the Corsair Damage claim form.
Thank you again
Reply With Quote


  #20  
Old 07-31-2020, 03:54 AM
Inventor22 Inventor22 is offline
Registered User
Inventor22's PC Specs
 
Join Date: Jul 2020
Posts: 1
POST ID # = 1055983
Inventor22 Reputation: 10
Default

Quote:
Originally Posted by lnstagramKo View Post
I don't think I want to test that theory by shoving my PSU into my brothers build, I'm more confident in the PSU being faulty than the Motherboard. I also should add that the 24 Pin motherboard cable I had wasnt going in too well and then I had to push it in and then the whole blowing up thing happened.

Is there a way I can test if my PSU is fine or not without risking anything else or even my own house. I was told by many others its the PSU on differnet forums and discord community servers and not to try again to increase further damage to my parts. What makes you very confident that it might not be my PSU at all judging from the last few replies you have made?
Did you use the cable that came with the PSU, or use one you already had?
Reply With Quote


  #21  
Old 08-01-2020, 11:09 AM
TerminalFrost TerminalFrost is offline
Registered User
TerminalFrost's PC Specs
 
Join Date: Jul 2017
Posts: 31
POST ID # = 1056102
TerminalFrost Reputation: 10
Default

I would of tried bridging pins on the 24pin connector to see if the PSU fan spins up.

Before following the diagram please read everything and make sure to follow any safety steps, this might be to late as you have probably already posted the stuff to corsair.

How to Jump a PSU
Reply With Quote


  #22  
Old 08-01-2020, 04:48 PM
Vegan Vegan is offline
Hardcore Games™
Vegan's PC Specs
 
Join Date: Apr 2014
Posts: 324
POST ID # = 1056138
Vegan Reputation: 10
Default

This is rather eye opening as I have not had any major problems with anyones power supply outside the AX680 which was counterfeit. I grabbed a TX850V2 which solved the lack of power problem. I ran GTX 260 SLI with it until I bought the GTX 660 Ti.
__________________

Cooler Master HAF 932 chassis with the Corsair HX1000i PSU

Hardcore Games™ - Legendary of the Only Way to Play™

I have been a vegan since 1969. I have experienced more prejudice than anyone could possibly ever imagine.
Reply With Quote


Reply

Tags
damaged, faulty, psu, shortcircuit

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 04:21 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.