thenazgulgaming Posted September 4, 2017 Share Posted September 4, 2017 Hi, Since I've updated to this version my keyboard is no longer being recognized by the CUE-software. It does if I re-plug the USB's (in USB 3.0 slots) but after a new shutdown and boot, same issue occurs. I only see a red-warning marker and when I open the software it hangs for a while and eventually it shows the CUE-application without the keyboard-tab. I tried reinstalling the software without a success. Got any other possiblities to solve it? Shall I downgrade? Is there maybe a USB-setting in BIOS that I could try? System : Case : Lian Li Q36-Black Motherboard : Asus Z170l Gaming Pro (Mini-ITX) Processor : I7-6700k + H100i v2 Graphic Card : MSI GTX1080 Gaming X Memory : Kingston HyperX Savage 2133Mhz 16gb 2x 8GB) HDD/SSD : Samsung 950 Pro 512GB Operating System : Windows 10 64-Bit Power-supply : Be Quiet Dark Power Pro 11 550-wat Link to comment Share on other sites More sharing options...
CiriacoC Posted September 4, 2017 Share Posted September 4, 2017 Are you using a gen 1 or 2 usb 3 slot? Make sure it's gen 2. I switched mine to gen 2 and haven't had a single issue since. Been about 4 days since I did it and no issue. Compared to just about every time I started up my pc prior. Link to comment Share on other sites More sharing options...
thenazgulgaming Posted September 4, 2017 Author Share Posted September 4, 2017 Are you using a gen 1 or 2 usb 3 slot? Make sure it's gen 2. I switched mine to gen 2 and haven't had a single issue since. Been about 4 days since I did it and no issue. Compared to just about every time I started up my pc prior. My motherboard has only Gen 1 USB 3.0 slots. 1 x USB 3.1 Gen 2 (red)Type-A 1 x USB 3.1 USB Type-CTM 4 x USB 3.1 Gen 1 2 x USB 2.0 I could try the 2x USB 2.0 slots??? Link to comment Share on other sites More sharing options...
Marmite_II Posted September 5, 2017 Share Posted September 5, 2017 Hi Same here Keyboard not recognized. Mine is plugged into keyboard USB port. Did uninstall and then new fresh reinstall not working.:!: Using different keyboard. Link to comment Share on other sites More sharing options...
dangtranquang15 Posted September 5, 2017 Share Posted September 5, 2017 Hi, Since I've updated to this version my keyboard is no longer being recognized by the CUE-software. It does if I re-plug the USB's (in USB 3.0 slots) but after a new shutdown and boot, same issue occurs. I only see a red-warning marker and when I open the software it hangs for a while and eventually it shows the CUE-application without the keyboard-tab. I tried reinstalling the software without a success. Got any other possiblities to solve it? Shall I downgrade? Is there maybe a USB-setting in BIOS that I could try? System : Case : Lian Li Q36-Black Motherboard : Asus Z170l Gaming Pro (Mini-ITX) Processor : I7-6700k + H100i v2 Graphic Card : MSI GTX1080 Gaming X Memory : Kingston HyperX Savage 2133Mhz 16gb 2x 8GB) HDD/SSD : Samsung 950 Pro 512GB Operating System : Windows 10 64-Bit Power-supply : Be Quiet Dark Power Pro 11 550-wat Same bug with my K65, i think it happend with all Corsair keyboard !!! And Corsair still not fix this or upgrad BIOS :( I always re-plug USB everytime I turn on or restart my PC to make my keyboard available in CUE2 and load profile I must do it thousand times...still keep watiting Corsair Engineers care about us...too long :"( Link to comment Share on other sites More sharing options...
thenazgulgaming Posted September 6, 2017 Author Share Posted September 6, 2017 Same bug with my K65, i think it happend with all Corsair keyboard !!! And Corsair still not fix this or upgrad BIOS :( I always re-plug USB everytime I turn on or restart my PC to make my keyboard available in CUE2 and load profile I must do it thousand times...still keep watiting Corsair Engineers care about us...too long :"( Well I never had the problem before. It started after updating to the current version Link to comment Share on other sites More sharing options...
Marmite_II Posted September 7, 2017 Share Posted September 7, 2017 Well I never had the problem before. It started after updating to the current version Mine started with this upgrade. Worked OK before. Not strange modern PC all have USB-3 ports. Then at times it boot's up ok, then it needs a helping hand Un-plug and Re-plug. Link to comment Share on other sites More sharing options...
fumap Posted September 7, 2017 Share Posted September 7, 2017 Are you guys using also Corsair Link? If yes, that might be the issue. Have a look here: http://forum.corsair.com/v3/showthread.php?t=169720 Anyway, CL4 version 4.7.0.77 works fine. Later versions got the issue for me. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.