Insomniack Posted December 19, 2013 Share Posted December 19, 2013 however the splitters are female plugs and will not hook into the female fan plugs. No, they are not female. They have a sliding block on them to protect the male pins from damage. Just carefully slide them off and you'll have male plugs. Link to comment Share on other sites More sharing options...
szamboti Posted December 19, 2013 Share Posted December 19, 2013 No, they are not female. They have a sliding block on them to protect the male pins from damage. Just carefully slide them off and you'll have male plugs. Thanks... lmao, so simple a fix, looks all the world like a female plug end. Sure appreciate your helpful reply. Now if Corsair would reply and get me an IO panel with some long enough wires. ;) Link to comment Share on other sites More sharing options...
wytnyt Posted December 19, 2013 Share Posted December 19, 2013 Thanks... lmao, so simple a fix, looks all the world like a female plug end. Sure appreciate your helpful reply. Now if Corsair would reply and get me an IO panel with some long enough wires. ;) dont feel bad as several have over looked the same plug;): Link to comment Share on other sites More sharing options...
UltraFlynn Posted December 20, 2013 Share Posted December 20, 2013 I also require the longer front panel wiring. Ticket #6320329. Thanks. Link to comment Share on other sites More sharing options...
szamboti Posted December 20, 2013 Share Posted December 20, 2013 I also require the longer front panel wiring. Ticket #6320329. Thanks. Just curious... have you also been waiting more than several days and still received no feedback from your ticket...? Since Monday for me, despite the promise to respond in one business day... really starting to leave a bad taste in my mouth for Corsair. Link to comment Share on other sites More sharing options...
Insomniack Posted December 20, 2013 Share Posted December 20, 2013 They will respond, they're just busy because of the holiday season. I was in the same position waiting for an answer, but they eventually did. I know what it's like having your build held up, but rest assured Corsair will look after you. Link to comment Share on other sites More sharing options...
wytnyt Posted December 21, 2013 Share Posted December 21, 2013 Just curious... have you also been waiting more than several days and still received no feedback from your ticket...? Since Monday for me, despite the promise to respond in one business day... really starting to leave a bad taste in my mouth for Corsair. the one business day reply is an automated response and has been known to get thrown in junk/spam mail. its always best to call them ,its faster and skips the email process and also helps during the holiday rush... Link to comment Share on other sites More sharing options...
Flint Posted December 22, 2013 Share Posted December 22, 2013 Just bought the case yesterday and realized the cables were too short. USB 3.0 connection cable was the correct length. Ticket: 6322451 Link to comment Share on other sites More sharing options...
equlizer34 Posted December 30, 2013 Share Posted December 30, 2013 USB 3 cable too short here. Ticket #6337367 Motherboard Model Maximus IV Extreme Z68 Link to comment Share on other sites More sharing options...
TerminX Posted January 1, 2014 Share Posted January 1, 2014 They're all too short here too. Ticket #6340942, motherboard is a Gigabyte GA-990FXA-UD5. Link to comment Share on other sites More sharing options...
equlizer34 Posted January 6, 2014 Share Posted January 6, 2014 I got a reply back and guess what they said? "Here is a link to a usb 3 extension cable you can purchase" I cannot use the usb 3 ports on the front of my case!!! WTF is that??? I just got the case less than a week ago!!!! Not very good customer support :( Ticket # 6337367 Link to comment Share on other sites More sharing options...
Toasted Posted January 6, 2014 Share Posted January 6, 2014 Call customer service via phone and explain your issue. It should be faster than waiting for a reply online. You can call them using Skype by calling their toll-free number. Link to comment Share on other sites More sharing options...
Arcane Posted June 26, 2015 Share Posted June 26, 2015 Hi, my front panel connectors are too short Ticket: 6640456. Thanks. Link to comment Share on other sites More sharing options...
ZombieWorm Posted October 15, 2019 Share Posted October 15, 2019 Apologies for the thread resurrection, this has not impacted me till a recent motherboard upgrade and now I am impacted from the short front panel wiring (specifically the USB thick cable). Hoping I can source an extension or replacement part. Ticket #2000875928. Big thanks Link to comment Share on other sites More sharing options...
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