sharknapster Posted March 15, 2018 Share Posted March 15, 2018 I recently bought my K70 LUX RGB + GLAIVE RGB + VOID PRO WIRELESS RGB kit. I installed the latest version of CUE and am having problems with keyboard and mouse lighting. After a certain period of time, I can no longer control the illumination by means of the key on the keyboard. I squeeze her and nothing happens. The same happens with the mouse, I can not change the DPI through it. This problem only resolves, temporarily, when I close the CUE. If I open the CUE again, after some time, the problem occurs again. Suggestions? Anyone else going through it? CUE version: 2.24.35 Windows 10 x64 Link to comment Share on other sites More sharing options...
sharknapster Posted March 15, 2018 Author Share Posted March 15, 2018 I found a way to reproduce the problem: If I use the keyboard volume scroll, this problem happens. And this is only happening when I use the keyboard scroll! I did the test using the scroll of the headset and the problem did not happen. Could someone from Corsair speak up? Link to comment Share on other sites More sharing options...
AbdurRafay Posted March 15, 2018 Share Posted March 15, 2018 I am legit having the exact same issue I have the Corsair k70 LUX RGB and using the volume wheel disables the use of the brightness and windows lock buttons Link to comment Share on other sites More sharing options...
qasim91 Posted March 16, 2018 Share Posted March 16, 2018 Same issue here with the volume scroll. Got same keyboard and mouse as you. Only happened after updating to the latest version of CUE (2.24.35) Link to comment Share on other sites More sharing options...
Mindphaser Posted March 16, 2018 Share Posted March 16, 2018 Corsair K70 RGB & Corsair Scimitar RGB Yellow OS: Windows 10 64 Bit with latest Updates Got the same issue after updating CUE to the latest Version. Using the Volume Wheel on K70 will immediality lock the Brightness as well as Mouse RGB stop working. Set Macros in Mouse+Keyboard will stop working too. Same issue happens after a while randomly without touching Volume Wheel. Also Keyboard is showing all of a sudden reverted colors while booting until CUE is loaded. - Did reset profiles/removed profiles - Updated USB Drivers - Followed like every single advise found on internet Uninstalling CUE latest version and installing the earlier Version did not fix it, same behaviour remains. Keyboard and Mouse are running latest Firmware. Thank you for looking into this issue. Edit: Forgot to add, closing CUE Software and restarting CUE will fix the issue for a short while but this is not really a fix rather more annoying. Link to comment Share on other sites More sharing options...
Afu Posted March 17, 2018 Share Posted March 17, 2018 Yup just got this issue after updating CUE. Fun times Link to comment Share on other sites More sharing options...
dorsair Posted March 17, 2018 Share Posted March 17, 2018 I'm having same problem Link to comment Share on other sites More sharing options...
dorsair Posted March 17, 2018 Share Posted March 17, 2018 is possible to have the link of the exactly version software? thank you:D: i can't find it enywere... Link to comment Share on other sites More sharing options...
pgamaleri Posted March 17, 2018 Share Posted March 17, 2018 Same problem K70 RGB LUX - M65 Pro Link to comment Share on other sites More sharing options...
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