zqa20 Posted February 28, 2018 Share Posted February 28, 2018 I just bought the k65 keyboard and scimitar pro mouse and I'm having major issues with the cue software. On a clean installation the software works fine...I can macro the 12 buttons on the side and they'll work but after I restart my PC even though the macros are still showing under the actions tab none of them work all 12 buttons of the side of the mouse and the 2 on the top are disabled. The only way to fix this is by doing a clean install of the cue software or using the on board memory of the mouse, but after a clean install when i restart my PC i still continue to have the problem. I had the razer naga mouse and keyboard before these 2 and never had issues with the razer software..... 1) I've uninstalled and deleted all razer software/files from my PC to no avail 2) I've tried to repair corsair software in the apps and features but get this error message... https://gyazo.com/8c9bf4f4c8dea5bb1c75461a2f8419f5 3) checking for errors under device manager https://gyazo.com/34cd8b08e95676cd5aada30f358956e6 - side note Here's a quick picture of some macros i made to a few buttons on the side of the mouse i couldn't be bothered to make more due to issues https://gyazo.com/0018a0c449522f482df5539327a6630e This issue occurs on both the keyboard and the mouse so it's most likely a software problem Link to comment Share on other sites More sharing options...
Toasted Posted March 1, 2018 Share Posted March 1, 2018 Is Corsair Bus listed under Device Manger? Tried running CUE as admin? If you have not done so already, put in a support ticket with Corsair. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
Chippy8 Posted March 17, 2018 Share Posted March 17, 2018 I have exactly the same problem with my scimitar. I'm selling my Scimitar, Glaive and K70 rgb rapid fire and going over to Razer. Link to comment Share on other sites More sharing options...
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