Pedroc1999 Posted March 2, 2013 Share Posted March 2, 2013 I would like to ask where I could buy/trade/get the 4pin version. Or iof I could RMA the fans and get the 4pin ones? Link to comment Share on other sites More sharing options...
wytnyt Posted March 2, 2013 Share Posted March 2, 2013 I would like to ask where I could buy/trade/get the 4pin version. Or iof I could RMA the fans and get the 4pin ones? call corsair and explain your needs to them if not in the usa,you can use skype for free calling Link to comment Share on other sites More sharing options...
Pedroc1999 Posted March 2, 2013 Author Share Posted March 2, 2013 Im in the UK, I read somewhere that RAMGUY could sort this out, how do I grab his attention? Link to comment Share on other sites More sharing options...
peanutz94 Posted March 2, 2013 Share Posted March 2, 2013 Submit an RMA ticcket for the cooler and in the comments section let them know you need the new PWM fans . They should send them out as soon as they can. You can also post your case number here for him to see this but it may be monday or tuesday before they see it since they are closed on the weekend. You could also call them free of charge from the UK using the toll free number and SKYPE. Link to comment Share on other sites More sharing options...
Pedroc1999 Posted March 2, 2013 Author Share Posted March 2, 2013 Will I need to send them the cooler, or will they just send the fans individually? Link to comment Share on other sites More sharing options...
wytnyt Posted March 2, 2013 Share Posted March 2, 2013 Will I need to send them the cooler, or will they just send the fans individually? you need to send nothing in order to get the fans Link to comment Share on other sites More sharing options...
apacheizm23 Posted March 2, 2013 Share Posted March 2, 2013 Will I need to send them the cooler, or will they just send the fans individually? They will send you the fans period. As the other poster said. Oh and you keep the old ones too, depending; as was my case. Link to comment Share on other sites More sharing options...
Pedroc1999 Posted March 3, 2013 Author Share Posted March 3, 2013 So how do I inform RAMGUY Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 3, 2013 Administrators Share Posted March 3, 2013 Please fill out an RMA request for thew H100i and request the new PWM fans: http://www.corsair.com/helpdesk/ Link to comment Share on other sites More sharing options...
Pedroc1999 Posted March 3, 2013 Author Share Posted March 3, 2013 I have, when will they contact me? Link to comment Share on other sites More sharing options...
badkarma3059 Posted March 3, 2013 Share Posted March 3, 2013 They will contact you by email. You will hear from them, when you hear from them. Be patient. Corsair has great customer service. The will get back to you as soon as they can. It may take longer if it was sent during a weekend. Link to comment Share on other sites More sharing options...
xclock Posted March 3, 2013 Share Posted March 3, 2013 my H100i also came with 3 pins connector instead of four. so it means the fans will not controlled by the pump, or function properly? what do i do? Link to comment Share on other sites More sharing options...
peanutz94 Posted March 3, 2013 Share Posted March 3, 2013 my H100i also came with 3 pins connector instead of four. so it means the fans will not controlled by the pump, or function properly? what do i do? The fans will still be controllable by the pump. However if the pump makes noise then you would need the new fans. If it is quiet you really need to do nothing and DO NOT update the FW unless you have problems. Link to comment Share on other sites More sharing options...
xclock Posted March 3, 2013 Share Posted March 3, 2013 The fans will still be controllable by the pump. However if the pump makes noise then you would need the new fans. If it is quiet you really need to do nothing and DO NOT update the FW unless you have problems. thanks ....pump is ok but the fans are making squalling sound even after FW update fans are still making that squalling sound :(: so that is because of 3pins and not 4pins fans? Link to comment Share on other sites More sharing options...
peanutz94 Posted March 4, 2013 Share Posted March 4, 2013 Yes, it would be. Just please be patient they will get them to you. But it will take a few days or so to get them shipped out. Just keep an eye on your emails and also your login onto your tech support case to view any updated notes . Link to comment Share on other sites More sharing options...
flea46 Posted March 4, 2013 Share Posted March 4, 2013 you need to send nothing in order to get the fans I went through the suggested process of requesting an RMA for the new PWM fans. Just mention in the comments that you have the high pitch fan noise and they will send out the replacements for free. I just got mine and installed them an hour ago, much quieter :biggrin: Just waiting for the Corsair Link software update to stop the constant HDD activity and then all will be perfect. Thank you Corsair ! Link to comment Share on other sites More sharing options...
xclock Posted March 4, 2013 Share Posted March 4, 2013 I went through the suggested process of requesting an RMA for the new PWM fans. Just mention in the comments that you have the high pitch fan noise and they will send out the replacements for free. I just got mine and installed them an hour ago, much quieter :biggrin: Just waiting for the Corsair Link software update to stop the constant HDD activity and then all will be perfect. Thank you Corsair ! did you send old 3 pin fans to them? or they just sent you 2 extra fans.and are they 4 pins ones? dont know will they ship to S.africa....! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 5, 2013 Corsair Employee Share Posted March 5, 2013 did you send old 3 pin fans to them? or they just sent you 2 extra fans.and are they 4 pins ones? dont know will they ship to S.africa....! There is no need to send the old fans back, you'll just need to provide receipt to qualify for the request. They are going to be PWM fans. We can send replacement parts world wide. Link to comment Share on other sites More sharing options...
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