charlesquik Posted July 30, 2012 Share Posted July 30, 2012 Yesterday my ssd disappeared from my bios after a windows crash. Tried everything possible with the help of overclock.net and nothing happen to work and im losing faith in getting my file back.. This is my work computer at home as well as gaming ^^ and there was important file on it which i have backup but like 1 month ago. I dont know what to do im desperate.. What I tried: switching between ahci and ide, unplug/plug (power cycling),switching sata cable, power cable with working one,removing bios battery, 100 time reboot and nothing seem to make it appear of work. I had My D:// which has all my stuff but im afraid I wont be able to get the file back either cause everything is linked on the os registry. Corsair please help me your my favorite company Everything possible on my computer is from corsair, Watercool,RAM,SSD,Case,Power supply, my audio system. I wonder too why canada isnt on the list of the RMA or Techsupport... that really disappoint me Thank you, Charles P.S sorry for poor english , im from quebec :p: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 30, 2012 Corsair Employee Share Posted July 30, 2012 I am sorry but there are only three service centers; here is USA one in the The Netherlands and one in Hong Kong/Taiwan. I would try the SSD in another system, but if you have the file backed up I would just proceed with the RMA and we can replace it. Link to comment Share on other sites More sharing options...
Turbonerfs101e Posted July 30, 2012 Share Posted July 30, 2012 Salut charlesquik Tu dois parler francais si tu est de Québec La mise a jour du bios de la carte mère aide a la comtatibilité et stabilité du système. Mais si sa marchais avant, je doute que sa puisse réglé ton probème. La dernière solution avant un RMA si tu veus récupérer tes documents. C'est de tester ton SSD sur un autre système. Demande a un ami si tu na pas un deusième PC. J'espère que j'ai pus t'aider Sincerment votre Link to comment Share on other sites More sharing options...
Turbonerfs101e Posted July 30, 2012 Share Posted July 30, 2012 Pis a quoi tu jous? Moi aussi Gamer Tu est le bienvenue sur mon serveur de teamspeak si tu veus discuter 101e Division Montreal QC FR IP:96.23.28.206 Link to comment Share on other sites More sharing options...
charlesquik Posted July 31, 2012 Author Share Posted July 31, 2012 by backup i mean picture and stuff not my os :( I have my gaming laptop but because god dont like me the hole is broken and i cant insert e-sata on it..lol Link to comment Share on other sites More sharing options...
charlesquik Posted July 31, 2012 Author Share Posted July 31, 2012 Jai suis membre dauns un club de gaming nommer nrkGaming, mais bon si tu joues a Dayz, css, bf3, dungeons defenders , ca va me faire plaisir de jouer avec toi. charlesquik=mon nom steam Link to comment Share on other sites More sharing options...
Turbonerfs101e Posted July 31, 2012 Share Posted July 31, 2012 c'est quoi ton nom de joueur sur origin ou bf3? Link to comment Share on other sites More sharing options...
charlesquik Posted July 31, 2012 Author Share Posted July 31, 2012 charlieking01 je crois Link to comment Share on other sites More sharing options...
charlesquik Posted July 31, 2012 Author Share Posted July 31, 2012 mais jpeux pu jouer... mon ordi est mort et mon laptop le run a minimum et sa lag Link to comment Share on other sites More sharing options...
charlesquik Posted July 31, 2012 Author Share Posted July 31, 2012 Just tried on another computer and not showing so I think its really dead. :s Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 31, 2012 Corsair Employee Share Posted July 31, 2012 You are not speaking English so I can only guess but please use the link on the left and request an RMA and we can replace it. Link to comment Share on other sites More sharing options...
charlesquik Posted July 31, 2012 Author Share Posted July 31, 2012 You are not speaking English so I can only guess but please use the link on the left and request an RMA and we can replace it. Well I cant there is no Canada on the list but around 400 country... Canada is a huge country you know why many site dont have it? we are around 40m Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 31, 2012 Corsair Employee Share Posted July 31, 2012 I am sorry I don't know what you are talking about, we do RMA's from Canada all the time and it is an option; Ca is the country code not USA. Link to comment Share on other sites More sharing options...
charlesquik Posted August 1, 2012 Author Share Posted August 1, 2012 I submitted an RMA and it have been approve. Now is the shipping is free to send it? Cause When I had a rma with memoryexpress.com they gave me a free label for shipping Cause i dont want to pay 30$ shipping in total for a 60$ ssd.... Can I replace it for a bigger ssd and I pay the difference or its impossible? 60go is too small for my need now... and Sorry Usa and canada was on the top of the list XD I was searching for alphabetic order. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 1, 2012 Corsair Employee Share Posted August 1, 2012 I am sorry but if you do the RMA directly with most manufacturers you would pay the shipping to us and we will pay to return it to you. You are welcome to speak with the reseller and see if they can help you swap the part if you like. Link to comment Share on other sites More sharing options...
charlesquik Posted August 2, 2012 Author Share Posted August 2, 2012 How would it work? You would ship it directly to ncix warehouse or to me ? Cause I would have to pay again for shipping... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 2, 2012 Corsair Employee Share Posted August 2, 2012 No you would contact them and ask for an RMA directly from your reseller. We would have nothing to do with it. Or if they will not or cannot help you then I would suggest calling our customer service by phone and explain the situation and see if they can help. Link to comment Share on other sites More sharing options...
charlesquik Posted August 3, 2012 Author Share Posted August 3, 2012 First 30 days limited warranty through NCIX.com. The remainder of the 3 year warranty is provided directly by the manufacturer. That the message before I submit the rma request.. so I guess they will send it back to you no? And there is only the option repair but I really think this drive is dead for ever Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 3, 2012 Corsair Employee Share Posted August 3, 2012 I am sorry but I have no information on how resellers take care of warranty issues. Link to comment Share on other sites More sharing options...
charlesquik Posted August 3, 2012 Author Share Posted August 3, 2012 if I call corsair customer care is there a way to talk in french? ( real french person not someone that barelly talk) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 3, 2012 Corsair Employee Share Posted August 3, 2012 I am sorry but we do not have any here than can speak french. Have you spoke to your reseller? Link to comment Share on other sites More sharing options...
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