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Need RMA for bad RAM


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Hi I have a stick of VS256MB400 RAM I purchases from mwave.com less than a year ago. We are a reseller and one of our clients that purchased a system from us called us back because their system was givening them blue screens and also rebooting on them.

 

When I went there I ran the latest Memtest86 CD on their system and immediately had a ton of errors. I proceeded to remove the Corsair stick and then turned on the system with only the other stick in. Ran a Memtest to 100% - no errors. To make sure it was not the motherboard bank/slot that was faulty, I put in another brand new stick of Corsair 256MB PC3200 into that bank and the Memtest went through fine - 100%. Also, this system was running perfectly fine with this now bad Corsair stick for months - so I know it is not a compatibility issue with the mobo (i.e. the system ran stable for months on this stick and the stick became bad by itself).

 

I have the stick with me, with all the stickers still on it. What should I do next?

 

Thanks.

 

Jim

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