The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 04-10-2006, 01:49 AM
glovework glovework is offline
Registered User
 
Join Date: Apr 2006
Posts: 1
POST ID # = 245098
glovework Reputation: 10
Default Need RMA for bad RAM

Hi I have a stick of VS256MB400 RAM I purchases from mwave.com less than a year ago. We are a reseller and one of our clients that purchased a system from us called us back because their system was givening them blue screens and also rebooting on them.

When I went there I ran the latest Memtest86 CD on their system and immediately had a ton of errors. I proceeded to remove the Corsair stick and then turned on the system with only the other stick in. Ran a Memtest to 100% - no errors. To make sure it was not the motherboard bank/slot that was faulty, I put in another brand new stick of Corsair 256MB PC3200 into that bank and the Memtest went through fine - 100%. Also, this system was running perfectly fine with this now bad Corsair stick for months - so I know it is not a compatibility issue with the mobo (i.e. the system ran stable for months on this stick and the stick became bad by itself).

I have the stick with me, with all the stickers still on it. What should I do next?

Thanks.

Jim
Reply With Quote
  #2  
Old 04-10-2006, 01:12 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 245157
RAM GUY Reputation: 10
Default

Let's get it or them replaced, please use the On Line RMA Request Form and we will be happy to replace them or it.
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 01:26 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.