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  #1  
Old 05-28-2019, 06:38 PM
luizvictor luizvictor is offline
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Angry Corsair Strafe RGB Keyboard do not get into Bios Mode

Hi guys,

My Strafe RGB only get in Bios Mode (flashing the light) when it is on windows.
Then I restart the computer, and it suddenly get back to the normal mode, and then I cannot make it working to get in BIOS Mode of my Motherboard.

Anyone knows how to fix it?
I am getting mad already.
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  #2  
Old 06-03-2019, 07:49 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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You can switch between standard and BIOS mode by pressing the F1 and Windows Lock key at the same time.
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Old 06-03-2019, 09:02 PM
luizvictor luizvictor is offline
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Yes, but it is taking too much time, so when I have it done, i am in windows already. And when I restard, the mode reset back to a not compatible way to bios.
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  #4  
Old 06-04-2019, 04:53 PM
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Can you create a support ticket and PM me the ticket number? I'll have you a technical support agent help you further.
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  #5  
Old 06-05-2019, 08:05 PM
luizvictor luizvictor is offline
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Default Keyboard

Quote:
Originally Posted by Corsair Hotpot View Post
Can you create a support ticket and PM me the ticket number? I'll have you a technical support agent help you further.
Where? supportcorsair.com.br?
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  #6  
Old 06-06-2019, 06:08 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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no, support.corsair.com.

the brazil tickets go to a Brazil team. We just needed a local team to handle shipping into the region.
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  #7  
Old 07-16-2019, 09:58 PM
luizvictor luizvictor is offline
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Ticket Generated. ID
Ticket ID: 25902
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  #8  
Old 07-17-2019, 09:10 PM
luizvictor luizvictor is offline
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#2000775887
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  #9  
Old 07-25-2019, 02:23 AM
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What motherboard and chipset do you have?

I too can't enter the bios on my Asus MAximus XI hero (Z390), bios don't recognize the keyboard. KeyLock just blink while system is booting untill windows load the driver. i have to plug another keyboard to access the BIOS. it's annoying since my last motherboard (Maximus X Hero (Z370)) didn't had this issue.

I have a STRAFE RGB Keyboard btw.
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  #10  
Old 08-01-2019, 09:38 AM
luizvictor luizvictor is offline
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I have Z270 Gaming Aorus 8 Gigabyte.


when it restart, it leaves the bios mode, i dont know why, when trying to back to this mode during the start and it doesnt get into.
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