ganonslayer Posted July 22, 2015 Share Posted July 22, 2015 basically ordered a k95 rgb for my bro, and he got it but it reeked like hell and it had mold in the package, he threw it out unknowingly and when i contacted amazon they say sorry we cant do anything cuz we need the package. ****ing hell. wat do ? 200 dollars down the drain i guess. also my mouse (g502) came damaged, fok life. Link to comment Share on other sites More sharing options...
smilertoo Posted July 22, 2015 Share Posted July 22, 2015 I'm pretty sure a company can no longer demand the original packaging for an RMA repair, just a refund. Make them fix it. Link to comment Share on other sites More sharing options...
ganonslayer Posted July 22, 2015 Author Share Posted July 22, 2015 I'm pretty sure a company can no longer demand the original packaging for an RMA repair, just a refund. Make them fix it. i asked 10 times, the **** MANAGER said if i refund u and u dont return it withing 30 days they will charge me the full price again. Link to comment Share on other sites More sharing options...
ScarredMecha Posted July 22, 2015 Share Posted July 22, 2015 Well.. that's why you generally don't throw out products that you intend on RMAing/returning. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted July 23, 2015 Administrators Share Posted July 23, 2015 Did you throw away the KEYBOARD or just the BOX ? If you still have the keyboard, please create a support ticket: https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted July 23, 2015 Corsair Employee Share Posted July 23, 2015 We don't require the box so you can do the warranty exchange with us. Retailers have a different set of rules so you may get varying results from them. Link to comment Share on other sites More sharing options...
Arcticwind Posted July 25, 2015 Share Posted July 25, 2015 Corsair James, that is the exact kind of a response that will keep customers coming back!!! Outstanding!! Link to comment Share on other sites More sharing options...
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