VoodooTank Posted March 3, 2020 Share Posted March 3, 2020 Hi guys, Got VOID Elite Wireless headphones. When you plug it in, amber light starts up. Works fine with dongle and with USB cable. Have it now charging for 29 hours. Still amber. iCUE says battery at 100%. Unplugging USB, headphones die. Power button does nothing. Am I doing something wrong not to get it working? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted March 4, 2020 Corsair Employee Share Posted March 4, 2020 Contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
VoodooTank Posted March 14, 2020 Author Share Posted March 14, 2020 Thank you for the response. I opened a ticket. After I explained my Corsair Void Elite does not switch on when the cable is unplugged, THREE days later I got a response that this is a common problem with the Void Pro's and I should unplug the cable, switch it on and reset it. I just explained its a Void ELITE and does not work UNPLUGGED. Support did not even read the ticket. It is shocking how bad you guys have become. Link to comment Share on other sites More sharing options...
ACEPDR Posted May 2, 2020 Share Posted May 2, 2020 I guess your not alone in this. I just got my Void Elite yesterday, and have been charging for over 24 hours, still amber light. It works unplugged from the USB, but not sure for how long, have not been able to test length of usage. Where do you see the charge capacity in ICUE? PDR Link to comment Share on other sites More sharing options...
Recommended Posts