icue won't install, please send help

Hi, ive been trying to install icue for the last hour now and i can't for the life of me figure it out here are the error logs I've been given, any advice is appreciated.

MSI (s) (80:24) [21:56:52:727]: Running installation inside multi-package transaction C:\Users\Steven\Downloads\iCUESetup_3.21.88_release.msi

MSI (s) (80:24) [21:56:52:727]: Grabbed execution mutex.

MSI (s) (80:D4) [21:56:52:730]: Resetting cached policy values

MSI (s) (80:D4) [21:56:52:730]: Machine policy value 'Debug' is 0

MSI (s) (80:D4) [21:56:52:730]: ******* RunEngine:

******* Product: C:\Users\Steven\Downloads\iCUESetup_3.21.88_release.msi

******* Action:

******* CommandLine: **********

MSI (s) (80:D4) [21:56:52:731]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (80:D4) [21:56:52:738]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038

MSI (s) (80:D4) [21:56:52:741]: SRSetRestorePoint skipped for this transaction.

MSI (s) (80:D4) [21:56:52:743]: MainEngineThread is returning 2

MSI (s) (80:24) [21:56:52:743]: No System Restore sequence number for this installation.

=== Verbose logging started: 10/21/2019 21:56:52 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\Steven\AppData\Local\Temp\MSI26715\InstallerGui.exe ===

MSI © (5C:D8) [21:56:52:714]: Resetting cached policy values

MSI © (5C:D8) [21:56:52:714]: Machine policy value 'Debug' is 0

MSI © (5C:D8) [21:56:52:714]: ******* RunEngine:

******* Product: C:\Users\Steven\Downloads\iCUESetup_3.21.88_release.msi

******* Action:

******* CommandLine: **********

MSI © (5C:D8) [21:56:52:714]: Client-side and UI is none or basic: Running entire install on the server.

MSI © (5C:D8) [21:56:52:714]: Grabbed execution mutex.

MSI © (5C:D8) [21:56:52:717]: Cloaking enabled.

MSI © (5C:D8) [21:56:52:717]: Attempting to enable all disabled privileges before calling Install on Server

MSI © (5C:D8) [21:56:52:717]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI © (5C:D8) [21:56:52:752]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI © (5C:D8) [21:56:52:753]: MainEngineThread is returning 2

=== Verbose logging stopped: 10/21/2019 21:56:52 ===