garfieldcfc Posted September 7, 2016 Share Posted September 7, 2016 Here's a YouTube link explaining the issue better than I could in text. [ame] [/ame] Oh, and something I forgot to mention in the video: I updated Cue a couple days ago, but that is not what is causing the problem, as the freezing was happening long before that. All the problems present in this video have been present for quite a while now. Also apologies for potato quality. EDIT: Changed the polling rate on the mouse, fixed my mouse stuttering, now my keyboard is doing it (though it's not as extreme), and the option to change the polling rate is grayed out. EDIT: Closing CUE doesn't fix the keyboard freezing issue. EDIT: A couple things I forgot to mention about when I changed the polling rate on my mouse, my keyboard went dark, and when I tried to update firmware, it had the same problem as the mouse (says it can't, won't allow me to force update, the device is on malfunction). EDIT: Rearranged the cables in the back of my computer, gave the "TrustedInstaller" permission to the Corsair folder, Keyboard is no longer in a malfunction state in CUE, but still drops inputs occasionally. Link to comment Share on other sites More sharing options...
Moogae Posted September 24, 2016 Share Posted September 24, 2016 im having the same issue :c any luck? Link to comment Share on other sites More sharing options...
Toasted Posted September 25, 2016 Share Posted September 25, 2016 Upload the log file generated by CUE. They can be found in Appdata\Local\Corsair\CUE\logs Does the mouse work fine in CUE 1.16.XX? Link to comment Share on other sites More sharing options...
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