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Old 01-13-2020, 08:07 PM
riskie riskie is offline
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Sorry, what do you mean uninstall the corsair drivers in device manage, and install the default windows ones? Do you mean uninstall the ICue software and re download it?
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Old 01-22-2020, 08:42 AM
Yobo1987 Yobo1987 is offline
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Im suprised your headset is working at all.
Mine is not. Microphone get automuted all the time and i wont record anything.
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Old 01-23-2020, 03:14 AM
Dominat0r Dominat0r is offline
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Same issue with my HS70SE. Noticed it in Overwatch and it’s driving me nuts. It really sucks cause I use the icue software for my keyboard, mouse, water cooler...I feel duped into buying all this gear. Can’t adjust my water cooler profile or the software freezes and requires a restart of the process.
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Old 01-28-2020, 06:31 PM
aurelioff aurelioff is offline
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I bought my Virtuoso 2 days ago and dissapointed with the iCue again. I thought they fixed all the audio problems but i see they didn't. Still there are crackling audio, low bass. I guess just God knows why they are EQ settings because these EQ settings makes audio even worse. Also, the software itself is still buggy and causing corruption on devices.

All i can say is download Equalizer APO. It's x10000 better than iCue itself. You don't need to remove iCue when you install it so you can play with your RGB. At least their RGB is working.
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Old 06-28-2020, 07:43 PM
taymullins taymullins is offline
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Quick Update for anyone who might see this... I was having the same issue with mine, and I can't totally confirm that I've perma-fixed it (i think it resets with each firmware update) but I went into the Sound Control Panel, Selected the headset, Clicked "Properties", and under "Advanced" I noticed it was set to "8 Channel 48000Hz".. I changed it to "2 channel, 16bit, 48000Hz DVD quality" and it seems to have stopped..

Also after I changed it, the 8 Channel option disappeared? Either way, Overwatch audio seems to be stable now. Hope this helps someone.
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Old 06-30-2020, 08:59 PM
shukuku570 shukuku570 is offline
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This is what worked for me:

Uininstall iCue.
Make sure to delete settings, profiles, etc.
It will uninstall the drivers as well.
Download and install the beta version of iCue with slipstream from this link:
Set up your profiles and everything again. Mine is simple I just use the Bass Boost default template.
Launch your favorite game and test it out. This fixed the problem for me.
I think if you have a newer headset that is using their "Slipstream" wireless you'll need the special drivers from this beta version, but I could honestly be wrong. Its just a guess.

Hope this helps someone out there!
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audio, focus, issue, lower, virtuoso

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