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  #16  
Old 08-14-2019, 08:52 PM
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Corsair Nick Corsair Nick is offline
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Sounds like you've performed most of the basic troubleshooting steps for your mouse. If you haven't already done so, you will need to submit a ticket through our support site below:

https://support.corsair.com/

If you've already submitted a ticket, but haven't received a response yet, feel free to PM me with your ticket number and I'll follow up with our Technical Support team.
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  #17  
Old 08-14-2019, 10:48 PM
Stud_Beefpiler Stud_Beefpiler is offline
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Thanks, Nick. I have submitted a ticket on 8/13. Based on the automated reply, I can expect a response of some sort within three to four business days.

Should I not receive any correspondence within that time frame, I will gladly take you up on your offer.

Thanks for following up.

</threadjack>

Last edited by Stud_Beefpiler; 08-14-2019 at 11:07 PM.
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  #18  
Old 08-16-2019, 01:45 PM
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Corsair Nick Corsair Nick is offline
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Quote:
Originally Posted by Stud_Beefpiler View Post
Thanks, Nick. I have submitted a ticket on 8/13. Based on the automated reply, I can expect a response of some sort within three to four business days.

Should I not receive any correspondence within that time frame, I will gladly take you up on your offer.

Thanks for following up.

</threadjack>
No problem. Keep me posted on the status of your support ticket if you don't hear anything.
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  #19  
Old 08-21-2019, 08:31 PM
DrkEagle DrkEagle is offline
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Same issue here, less than 1 year old.
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  #20  
Old 09-06-2019, 01:25 AM
tdr144 tdr144 is offline
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hello,
i have similar problem, (m65 rgb, few months old), left click started to be bugged - i have to click really hard to system receive the click. In case of normal click - i can feel it, i can hear it but system does not know about it.

I tried new fw, new icue, i also tried on my laptop but its all the same. Any way how to fix it? Like older fw helped or something? thx for any advice.
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  #21  
Old 09-22-2019, 12:22 PM
jmer88 jmer88 is offline
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Quote:
Originally Posted by tdr144 View Post
hello,
i have similar problem, (m65 rgb, few months old), left click started to be bugged - i have to click really hard to system receive the click. In case of normal click - i can feel it, i can hear it but system does not know about it.

I tried new fw, new icue, i also tried on my laptop but its all the same. Any way how to fix it? Like older fw helped or something? thx for any advice.
Same here but mine is less than a month old... yet outside Best Buy's return policy period....

Now I cannot guarantee left mouse clicks on a device I literally have had 28 days... I feel ripped off, honestly.
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