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Corsair void RGB turning off


Ciralias

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I have had my Corsair void RGB Wireless headset since september 2017. Now a year ago my battery just randomly quit working properly. Now i can't play wirelss and it only goes on when connected to my pc. Now i've made peace with that. (ICUE says it's 100% charged but when pulling out the wire it goes to 5% and turns off)

 

But recently my void keeps turning off randomly, no warning or anything and this is very frustrating while gaming because i constantly have to keep turning it on. Ive contacted costumer support but haven't had a reply yet (understandable with everything going on and so). Just wondering if other people had this problem and maybe have a fix?

Auto shutdown mode is disabled in ICUE.

 

Currently i have had this problem with Final Fantasy XV Windows Edition and youtube running in the background sometimes.

My specs:

CPu: AMD Ryzen 5 3600

RAM: Corsair Vengeance RGB PRo 16 GB / 3600 Mhz

GPU: Gigabyte RTX 2070 Windforce

MOBO: MSI Tomahawk Max B450

 

Worst scenario possible would be to buy another headset at the moment wich would very much suck.

Edited by Ciralias
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