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Old 03-28-2016, 05:07 PM
MuffinMan227 MuffinMan227 is offline
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Default H100i GTX not being recognized at all

I just got my h100i gtx and hooked it all into my system. When I power on my computer the cooler turns on but sounds like its running at 100% fan speed. I installed C-link and my temps are reading for CPU, GPU, MB, HDD and SSD but there isn't anything that shows or even indicates that the pump or fans are in the system (according to Corsair Link).

I have gone to my device manager and looked to see if its even being recognized by the MB as a USB device and it doesn't appear to be. I switched out the Header it was in on the mother board with the one that the case USB's were hooked into (which i know work) and it still isn't in Device Manager.

Am I missing something or am I going to have to RMA this?
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Old 03-28-2016, 05:10 PM
red-ray red-ray is offline
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Have you disabled fan control for the CPU_FAN header in the BIOS?
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Old 03-28-2016, 06:40 PM
MuffinMan227 MuffinMan227 is offline
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http://www.hardwareheaven.com/review.../msi-bios6.jpg

that is basically all I have for options in the BIOS, because of the way the fans hook up I don't think I can change that. I can't do anything with the fan speeds unless the cpu hits 40 degrees.
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Old 03-28-2016, 07:20 PM
red-ray red-ray is offline
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I expect this is the root cause of the issue. You need to either Disable Smart Fan control or tell the BIOS it's a 4-pin PWM fan. Unless you can do one of these then the H100iGTX will not get the power it needs to work.
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Old 03-28-2016, 08:02 PM
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Greybeard Greybeard is offline
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You have both fans connected to the pump right? And your pump is connected to the CPU_fan header? So under Home tab in Corsair Link, H100i GTX cooler is not even detected?

Try using a type a mini type B to type A USB cable, http://content.etilize.com/large/10015544.jpg and see if you get the same result.
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Old 03-29-2016, 01:43 PM
MuffinMan227 MuffinMan227 is offline
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Nothing from the mini type b to type a cable either, nothing has changed in C-link or in the device manager
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Old 03-30-2016, 07:24 AM
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I would suggest you refer to your motherboard's user manual for instruction on controlling individual fan headers on the motherboard. If that is not possible, it may be best to use a molex to 3-pin though i am not sure whether that will work or not.
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corsair link, h100i, h100i gtx, not working

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