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  #76  
Old 03-25-2015, 05:21 PM
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Guys, stop antagonizing each other.
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  #77  
Old 03-26-2015, 02:30 AM
Valour549 Valour549 is offline
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I'm glad the CEO finally acknowledges the product was not shipped with features it so proudly advertises on every box.


  #78  
Old 03-27-2015, 06:50 PM
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Quote:
Originally Posted by Technobeard View Post
Guys, stop antagonizing each other.
Oh, this is a very tame thread compared to the others... =P Anyway, I made the decision/mistake of picking up a brand new K70 and some translucent keycaps from maxkeyboard along with some o-rings. Here's to hoping everything works out!

/crosses fingers


  #79  
Old 03-28-2015, 03:07 PM
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So just to confirm: The LED technology in the keyboard does allow 16.8mil colors but it is simply a software/firmware issue holding it back?


  #80  
Old 03-28-2015, 04:02 PM
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Quote:
Originally Posted by Iceycold View Post
So just to confirm: The LED technology in the keyboard does allow 16.8mil colors but it is simply a software/firmware issue holding it back?
Yes, firmware only to be exact. The software side has been already updated to handle it.


  #81  
Old 03-28-2015, 04:06 PM
Kluluen Kluluen is offline
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Quote:
Originally Posted by Iceycold View Post
So just to confirm: The LED technology in the keyboard does allow 16.8mil colors but it is simply a software/firmware issue holding it back?
The problem is the chip(s) that send the signal to the LEDs. Currently it can only reproduce 512 colors and they are currently trying to get the chip(s) to be able to produce 16.8 million colors. So the hang up is both the hardware (the chips controlling the LEDs) and software (how the firmware tells the keyboard to use the chips)


The firmware update is to try and use the chip more efficiently and get more than double its current output (10X iirc from 1mhz to 10mhz).

Now as to whether the hardware is up to the task remains to be seen. I will leave splitting the hair of calling it a hardware or software issue to you.


  #82  
Old 03-29-2015, 06:10 PM
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Quote:
Originally Posted by Corsair James View Post
We realize that this is a long time to wait, so we are continuing to offer customers the option of returning their keyboard to us by contacting us at KBinquiries@corsair.com.
Did anyone actually get a reply from there? I think two weeks should be enough time to answer.


  #83  
Old 03-29-2015, 07:17 PM
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Originally Posted by idlikemymoney View Post
Did anyone actually get a reply from there? I think two weeks should be enough time to answer.
Contact corsair support.
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  #84  
Old 03-29-2015, 11:02 PM
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Still Loving my K95 RGB, but getting anxious for a software update.


  #85  
Old 03-30-2015, 12:57 PM
delslow delslow is offline
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Originally Posted by zheren159 View Post
Contact corsair support.
Contact James. He gets ***** done.


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  #86  
Old 03-30-2015, 09:25 PM
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Originally Posted by delslow View Post
Contact James. He gets ***** done.
Then contact who you bought it from and request a refund, throw it in the trash, or try james again.
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  #87  
Old 03-31-2015, 02:19 PM
idlikemymoney2 idlikemymoney2 is offline
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Quote:
Originally Posted by zheren159 View Post
Contact corsair support.
I think "by contacting us at KBinquiries@corsair.com" is a pretty clear description of what they want me to do. Surely they just haven't read my e-mail yet.

Last edited by idlikemymoney2; 03-31-2015 at 02:21 PM.


  #88  
Old 03-31-2015, 04:15 PM
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Quote:
Originally Posted by idlikemymoney2 View Post
I think "by contacting us at KBinquiries@corsair.com" is a pretty clear description of what they want me to do. Surely they just haven't read my e-mail yet.
They're answering faster than you think. If you have an issue, create a support ticket as I know those get responded to pretty fast, and I asked them about the KBinquiries as well and they're getting responded to as well. Your 2 week thing doesn't make sense unless it's caught up in their spam filter.

Also, stop creating forum accounts with trash email accounts. It's against the rules and it's why you're getting banned.
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  #89  
Old 04-02-2015, 06:26 AM
RoboElLobo RoboElLobo is offline
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I returned my K65 yesterday, just too many issues with the software. I was really surprised to see just how much a peripheral could screw around with the computer and unfortunately non of the long winded work-arounds remedied the problems. Which is a darn shame because the thing felt great and had all the features I wanted.
Realistically, are we going to see a firmware/software update that will fix the light freezing, keyboard locking up and the fact that CUE causes problems and crashes with other programs? I know a lot of people are saying these issues are fixed already but judging from these forums and personal experience that isn't the case (I know people disagree with that). I'd just like an update so I know if it's worth holding out for this keyboard.
I have already emailed Corsair with my specs as they have said that it is a hardware set up issue in their replies to others.


  #90  
Old 04-03-2015, 02:58 PM
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Quote:
Originally Posted by idlikemymoney2 View Post
I think "by contacting us at KBinquiries@corsair.com" is a pretty clear description of what they want me to do. Surely they just haven't read my e-mail yet.
They're responded to every day.
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