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  #136  
Old 07-12-2011, 01:17 PM
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Originally Posted by RAM GUY View Post
Customer service told me Friday they would email you the tracking information. So you should have got an email at least if not the modules by now.
Not so quick!

I used the included prepaid return label that arrived with the reprogrammed modules, dropped the package off at UPS pickup, went home and pulled up the tracking number only to discover that the included label was already expired (showing as delivered) - turns out to be a copy of my previous return label.

So, out the door I fly to retrieve the package before UPS picks it up!

Now I need a fresh new prepaid label to get these other modules sent back to you; the standard RMA modules that were sent to me prior to my reception of the correctly programmed ones I just received from you.

NEED THIS PRONTO!
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  #137  
Old 07-12-2011, 01:30 PM
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Contact customer service. Ram Guy / tech support doesn't handle shipping labels, they do.
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  #138  
Old 07-12-2011, 04:01 PM
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Originally Posted by Wired View Post
Contact customer service. Ram Guy / tech support doesn't handle shipping labels, they do.
Spoke to customer service, Bienvenido, got it squared away!
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