ZMeshign Posted April 12, 2012 Share Posted April 12, 2012 Hi, When I bind some macro in the configuration utility (driver) of the K90, the G key works for the first time pressed then it either doesn't function or makes other keys not function properly. For example, if I bind a ctrl+h with no delay macro to one of the G keys, it works for the first time; but then for example it adds ctrl to every other key I press, or just does not function or... I have emailed support twice and it's 2 weeks that I am left with this problem and no answer... What's wrong? Link to comment Share on other sites More sharing options...
Yellowbeard Posted April 12, 2012 Share Posted April 12, 2012 What email address are you using? We don't do support via direct email as it is impossible to track a case that way. TECH SUPPORT EXPRESS is the best method. Link to comment Share on other sites More sharing options...
ZMeshign Posted April 12, 2012 Author Share Posted April 12, 2012 What email address are you using? We don't do support via direct email as it is impossible to track a case that way. TECH SUPPORT EXPRESS is the best method. I did it via that twice, once last week and once again just 3-4 days ago. But still no response. Link to comment Share on other sites More sharing options...
Yellowbeard Posted April 12, 2012 Share Posted April 12, 2012 Check your SPAM filter or see if the replies are filtered/blocked by your ISP. You should be getting replies directly to the email address you provided. Link to comment Share on other sites More sharing options...
ZMeshign Posted April 12, 2012 Author Share Posted April 12, 2012 Nope, no response at all can be found in my email. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 12, 2012 Corsair Employee Share Posted April 12, 2012 What is your case number? I will review your case right away. Link to comment Share on other sites More sharing options...
ZMeshign Posted April 12, 2012 Author Share Posted April 12, 2012 What is your case number? I will review your case right away. I don't really know because I didn't write down the number when it appeared on the page after form was submitted; but you can always check for queries with my email I guess. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 13, 2012 Corsair Employee Share Posted April 13, 2012 After you filled out the case you should of been emailed your case number. If you do not have this shoot us an email to ramguy@corsair.com . I really do not want you post your personal information in a forum. Link to comment Share on other sites More sharing options...
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