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Old 12-13-2017, 10:48 AM
koz koz is offline
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POST ID # = 930342
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Red face problem with headset corsair wireless 7.1

hello all i need help plz , i m french ,so soryy for my English :p

Good morning to all, j had recently acquired a helmet of game corsair ((corsair void rgb Wireless dolby 7. 1 gaming headset);
Being worries that without the dongle I n succeed not in making work the helmet he n is admitted in peripherals Windows but once on the cable it charges qd even. : my wife having walked on the dongle :( I n arrive more has make work this helmet, isn't there a means to make it work by cable only???

Beforehand I thank you for your answers.
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Old 12-13-2017, 05:21 PM
Corsair Nick's Avatar
Corsair Nick Corsair Nick is offline
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Join Date: Feb 2016
Posts: 922
POST ID # = 930405
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Sounds like you will need a new dongle for the headset. This is an easy fix, and our technical support staff can help you out after you submit a ticket through our support site:

Our wireless headsets will only work with the dongle. Even if you connect only the charging cable, it does not send any audio or data over the cable.
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