The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Solid State Drives (SSD)

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 01-22-2013, 04:40 PM
akjohnston akjohnston is offline
Registered User
akjohnston's PC Specs
 
Join Date: Jan 2013
Posts: 4
POST ID # = 628503
akjohnston Reputation: 10
Default Intermittent Disk Lock-Up

Hi,
I have a problem on my big Alienware laptop which seems to be related to the SSD, so I'm hoping someone here can help.

Randomly, a couple of times a day on average, my hard disks just "lock" for about a minute. The symptoms are:
  • Disk activity light stays ull on for about a minute
  • No disk access is possible during that time
  • There may be an error in the system event log "The driver detected a controller error on \Device\Ide\IdePort0."
At the end of the lock-up the system may simply recover and continue without problems, or it may crash with a BSOD.

This seems to be related to the SSD, as it started when I changed my primary drive to an SSD (the system was OK when on a traditional primary drive). However I have had the same problem with two different SSDs from two different sources, so it's not related to the specific disk or Corsair-specific.

This is really annoying, as otherwise my system's very fast and reliable. It does seem to be triggered by two or more processes hitting the storage concurrently - it often happens when I'm doing something in a VM and on the host. On the other hand if I'm careful to execute big disk jobs such as compacting a VM with the system otherwise quiescent it's usually OK.

Things I have already tried to improve matters include:
  • Re-installing Windows from scratch
  • Trying both Intel Rapid Storage Technology and Microsoft drivers
  • Upgrading the firmware of both SSD and motherboard
  • Setting the BIOS to RAID or AHCI
None of these makes any difference, although the problem does seem to be a bit worse with the Intel RST drivers and bit better with the Microsoft drivers.

Please can anyone think of anything else I can try or check?

Thanks
Andrew
Reply With Quote


  #2  
Old 01-23-2013, 05:18 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 628625
Toasted Toasted Reputation: 108
Default

What Alienware model do you have?
Have you tried disabling any power saving features for the drive?
Reply With Quote


  #3  
Old 01-23-2013, 02:42 PM
akjohnston akjohnston is offline
Registered User
akjohnston's PC Specs
 
Join Date: Jan 2013
Posts: 4
POST ID # = 628767
akjohnston Reputation: 10
Default

Hi,
My machine is an Alienware M17xR3, with a Corsair SSD as disk 0, and a maxstor XT as second disk.

I don't think I have any power saving settings for the disks, but I'll check. the problem isn't triggered by a timeout, as it can occur immediately after booting.

Any other ideas?
Thanks
Andrew
Reply With Quote


  #4  
Old 01-23-2013, 07:09 PM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 628859
Toasted Toasted Reputation: 108
Default

Check the drive connection.
Is the drive loose?
Reply With Quote


  #5  
Old 02-05-2013, 02:49 PM
akjohnston akjohnston is offline
Registered User
akjohnston's PC Specs
 
Join Date: Jan 2013
Posts: 4
POST ID # = 631884
akjohnston Reputation: 10
Default

Hi,
I've pulled both drives out and re-installed them, screwing everything down tightly. It looks like I've still had one error in the last three days, but I can't be sure. Any other ideas?
Thanks
Andrew
Reply With Quote


  #6  
Old 02-06-2013, 05:17 AM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,344
POST ID # = 632020
Toasted Toasted Reputation: 108
Default

Switching the drives?

e.g.

Move the Maxtor XT drive to where the SSD is plugged in and the SSD plugs where the Maxtor XT drive is.
Reply With Quote


  #7  
Old 02-06-2013, 08:26 AM
akjohnston akjohnston is offline
Registered User
akjohnston's PC Specs
 
Join Date: Jan 2013
Posts: 4
POST ID # = 632046
akjohnston Reputation: 10
Default

Thanks. Good idea - I should have thought of that!
Andrew
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 05:11 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.