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  #1  
Old 04-12-2012, 01:47 PM
ZMeshign ZMeshign is offline
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Default K90 G Keys do not function properly - Emailed support 2 times, no answer

Hi,

When I bind some macro in the configuration utility (driver) of the K90, the G key works for the first time pressed then it either doesn't function or makes other keys not function properly.

For example, if I bind a ctrl+h with no delay macro to one of the G keys, it works for the first time; but then for example it adds ctrl to every other key I press, or just does not function or...

I have emailed support twice and it's 2 weeks that I am left with this problem and no answer... What's wrong?
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  #2  
Old 04-12-2012, 01:49 PM
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Yellowbeard Yellowbeard is offline
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What email address are you using? We don't do support via direct email as it is impossible to track a case that way.

TECH SUPPORT EXPRESS is the best method.
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Old 04-12-2012, 03:00 PM
ZMeshign ZMeshign is offline
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Quote:
Originally Posted by Yellowbeard View Post
What email address are you using? We don't do support via direct email as it is impossible to track a case that way.

TECH SUPPORT EXPRESS is the best method.
I did it via that twice, once last week and once again just 3-4 days ago. But still no response.
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Old 04-12-2012, 03:08 PM
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Check your SPAM filter or see if the replies are filtered/blocked by your ISP. You should be getting replies directly to the email address you provided.
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Old 04-12-2012, 03:25 PM
ZMeshign ZMeshign is offline
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Nope, no response at all can be found in my email.
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Old 04-12-2012, 04:14 PM
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RAM GUY RAM GUY is offline
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What is your case number? I will review your case right away.
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Old 04-12-2012, 06:12 PM
ZMeshign ZMeshign is offline
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Quote:
Originally Posted by RAM GUY View Post
What is your case number? I will review your case right away.
I don't really know because I didn't write down the number when it appeared on the page after form was submitted; but you can always check for queries with my email I guess.
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Old 04-13-2012, 03:45 PM
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After you filled out the case you should of been emailed your case number. If you do not have this shoot us an email to https://corsair.secure.force.com . I really do not want you post your personal information in a forum.
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