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Old 07-17-2019, 12:36 AM
jasonca jasonca is offline
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Join Date: Jul 2019
Posts: 3
POST ID # = 1011551
jasonca Reputation: 10
Default my new K63 wireless keyboard died several times.

I bought the K63 wireless keyboard today.

I installed the latest iCUE software and upgraded to the latest 3.08 firmware.

I use this keyboard for a few hours, wirelessly. There have been four or five crashes, the lights on the keyboard all turn off, and when I press the keys there is no response. I have to turn off the keyboard and turn back on for it to work again.

When I found out abou the problem, I turned off the sleep function in the iCUE software and turned off the LED function. But it didn't help, the same problem happened again.

I noticed that the power indicator is white, indicating that the battery has enough power.

How can I solve this problem, or do I have to wait for a new firmware release?
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