iCUE iCUE 3.22.74 Software Errors 11/21/2019

iCUE 3.22.74

 

Product: CORSAIR iCUE Software -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

 

Faulting application name: Corsair.Service.CpuIdRemote64.exe, version: 3.22.0.7, time stamp: 0x5da719a2

Faulting module name: cpuidsdk64.dll, version: 1.2.1.6, time stamp: 0x5c2e4d8a

Exception code: 0xc0000005

Fault offset: 0x000000000009d68f

Faulting process id: 0x8468

Faulting application start time: 0x01d5a0cbf496f09a

Faulting application path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\Corsair.Service.CpuIdRemote64.exe

Faulting module path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\cpuidsdk64.dll

Report Id: 26db753e-ad65-4ab6-a2ef-f8cee0019218

Faulting package full name:

 

Application: Corsair.Service.CpuIdRemote64.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

at CpuIdWrapper.Sdk.CpuIdSdk.RefreshInformation()

at CorsairLink4.Service.CpuIdRemote.CpuIdRemoteService.RefreshInformation()

at DynamicClass.SyncInvokeRefreshInformation(System.Object, System.Object[], System.Object[])

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(System.Object, System.Object[], System.Object[] ByRef)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(System.ServiceModel.Dispatcher.MessageRpc ByRef)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(System.ServiceModel.Dispatcher.MessageRpc ByRef)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(System.ServiceModel.Dispatcher.MessageRpc ByRef)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)

at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)

at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)

at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(System.IAsyncResult)

at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(System.IAsyncResult)

at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)

at System.Runtime.AsyncResult.Complete(Boolean)

at System.ServiceModel.Channels.TransportDuplexSessionChannel+TryReceiveAsyncResult.OnReceive(System.IAsyncResult)

at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)

at System.Runtime.AsyncResult.Complete(Boolean)

at System.ServiceModel.Channels.SynchronizedMessageSource+ReceiveAsyncResult.OnReceiveComplete(System.Object)

at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(System.Object)

at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)

at System.Net.LazyAsyncResult.Complete(IntPtr)

at System.Net.LazyAsyncResult.ProtectedInvokeCallback(System.Object, IntPtr)

at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32, Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)

at System.Net.Security.NegotiateStream.ReadCallback(System.Net.AsyncProtocolRequest)

at System.Net.AsyncProtocolRequest.CompleteRequest(Int32)

at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32)

at System.Net.FixedSizeReader.ReadCallback(System.IAsyncResult)

at System.Runtime.AsyncResult.Complete(Boolean)

at System.ServiceModel.Channels.ConnectionStream+IOAsyncResult.OnAsyncIOComplete(System.Object)

at System.ServiceModel.Channels.PipeConnection.OnAsyncReadComplete(Boolean, Int32, Int32)

at System.ServiceModel.Channels.OverlappedContext.CompleteCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

at System.Runtime.Fx+IOCompletionThunk.UnhandledExceptionFrame(UInt32, UInt32, System.Threading.NativeOverlapped*)

at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

Were you uninstalling at the time?

Not just installing or uninstalling. Using the software.

I have not had any issues since i turned on logging for the 2 Dominator Platinum RGB 3200 DIMMS. Vefore the logging was on, the dim module kept erroring out, leaving a red splat on the icon in iCUE and was not accessible. I would click oin the DIMM module and it would not respond.