The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice


Thread Tools Search this Thread Rate Thread Display Modes
Old 10-13-2017, 08:42 PM
Greybird Greybird is offline
Registered User
Join Date: Oct 2017
Posts: 3
POST ID # = 923183
Greybird Reputation: 10
Default M65 and/or CUE problems, need help

I have no idea what is going on with my CUE software. I will start a game, play a bit, and then the mouse will lose all of its bindings, leaving any remapped buttons dead (I have the back and forward set to [ and ], DPI up and down to Insert and CTRL-/, and the sniper button to numpad period.) The non-rebound buttons work fine. They won't even work in Notepad. It does this in multiple games, from the latest (R6 Siege) to much older (System Shock 1.)

If I alt-tab out, exit CUE, and then restart it, it works again. Sometimes. If it works, it stops again after anywhere from 30 seconds to 30 minutes. If relaunching CUE doesn't work, sometimes it requires a reboot. Sometimes it only requires that I unplug the mouse and plug it back in. None of these are terribly practical in the middle of a multiplayer game when my buttons suddenly stop working.

I'm running the latest CUE, I'm running the latest firmware. I've tried repairing CUE. I've tried re-installing the firmware. I've tried uninstalling CUE, removing all leftover files and registry entries, and reinstalling CUE, re-creating my profiles from scratch. The last sometimes gives me a few days, then the problem starts all over again.

I've had the mouse a little over a year, but it didn't start doing this until a few months ago.

At this point, my mouse has become so unreliable that it is bordering on unusable, and I'm not sure what else to try.
Reply With Quote

Old 10-14-2017, 08:31 AM
Toasted Toasted is offline
Registered User
Join Date: Apr 2011
Posts: 19,338
POST ID # = 923232
Toasted Toasted Reputation: 124

Sounds like a macro driver issue.
Have you tried adding CUE to your security software exclusion list? Does it change anything?
Tried running CUE as admin?
Reply With Quote

Old 10-14-2017, 11:32 PM
Greybird Greybird is offline
Registered User
Join Date: Oct 2017
Posts: 3
POST ID # = 923301
Greybird Reputation: 10

I will experiment with those options (although I'm not sure how to set an autostart program to run as administrator.)
Reply With Quote

Old 10-18-2017, 01:06 PM
Stilgar Stilgar is offline
Registered User
Join Date: Oct 2017
Posts: 2
POST ID # = 923718
Stilgar Reputation: 10

I had a similar experience and it turned out to be leftover stuff from my last mouse.
And since it was the mouse I had to reboot to release the old junk.

Uninstalled the old mouse program and everything started working as advertised.
Reply With Quote

Old 10-19-2017, 08:31 AM
madcap123 madcap123 is offline
Registered User
Join Date: Mar 2016
Posts: 35
POST ID # = 923822
madcap123 Reputation: 10

I used to have a similar problem with the older CUE software, which would crash in-game and lose all my binds. In fact, it used to crash a lot, especially when coming out of hibernation (often with a crash message window that displayed no information). The new CUE software (completely new GUI) has been pretty flawless for me, and I am no longer crashing all of the time.
Reply With Quote


cue, m65, support

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 08:32 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.