shermang Posted July 31, 2020 Share Posted July 31, 2020 Hello all, is anyone having issues with their iCUE Nexus not displaying anything other than a download logo? I updated my iCUE to 3.31 because I was on 3.28 and I saw it needed to be 3.3 or newer. Even after updating the software, it still has this white download icon flashing on the screen. I have it connected to the back of my keyboard, and when I access iCUE I do not see anything under the keyboard or on my home screen that show this under my devices section. Any guidance would be greatly appreciated. Thank! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair CJ Posted July 31, 2020 Corsair Employee Share Posted July 31, 2020 Hi there, try moving the passthrough cable for your keyboard to another port on your system to see if that helps. Try to avoid using a hub and connect directly to your PC if possible. Link to comment Share on other sites More sharing options...
shermang Posted July 31, 2020 Author Share Posted July 31, 2020 Thanks for the prompt response CJ, I connected it to the back of my PC, and immediately it worked just fine. Does that mean I have a faulty passthrough port? My keyboard is a K70 RGB MK.2. Link to comment Share on other sites More sharing options...
shermang Posted July 31, 2020 Author Share Posted July 31, 2020 Nevermind, I'm an idiot. I didn't have the additional plug for the keyboard plugged into my PC, so it wasn't detecting the passthrough port. Link to comment Share on other sites More sharing options...
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