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  #31  
Old 01-03-2014, 11:30 PM
boostedevo93 boostedevo93 is offline
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I found out what the problem that was causing my h100i not to be detected....MY KEYBOARD!!!! i read on other pages that i should try to change the usb from my keyboard but didnt think that was the problem...and after all else failed i restarted my computer with the keyboard un plug and wala h100i gets detected...i plugged it into another usb slot and restarted the computer again and h100i get reconized right away. why did i try this from the beginning grrr thanks for the help eveyone
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  #32  
Old 01-03-2014, 11:42 PM
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usb devices are known to conflict with each other,good you got it worked out.
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  #33  
Old 01-29-2014, 09:01 AM
acana79 acana79 is offline
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Hi,

I'm borrowing this thread for a similar problem.
Windows 8.1 will not detect the USB driver properly. In Device Manager under Universal Serial Bus controllers I get:

"Unknown USB Device (Device Descriptor Request Fail)"

I unplug the H100i USB cable and the notification goes away, so this is the faulty driver. I use the beta version "CorsairLink_Installer_RC_v2.5.5145.exe"
Where can I download the stand-alone USB driver for Windows 8.1?

ASUS R4E Black Edition
Intel i7 4930K
G Skill F3-17000CL9Q2-32GBZH
2x OCZ Vertex 2 raid0
2x ASUS GTX 780ti SLI
Corsair AX1200i (no link cable attached)
Corsair H100i

Something else is also very strange. During 4 out of 5 boots my network refuses to work. No indication nor can Windows identify any problems, but I simply can't access the web nor my other devices on my LAN. I've reinstalled Windows 8.1 5 times, tried different combinations of drivers and nothing seems to fix my problem.

Any suggestions good people? :)
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  #34  
Old 03-30-2014, 02:02 AM
Loewenherz Loewenherz is offline
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Having the same problem. Purchased a H100i, installed it and it works normally but Corsair Link won't recognize any fan besides the GPU one. My mobo only has one unused USB 9-pin entry that I'm using for the pump cable, and if I try switching the entries with any other one (as it was recommended in this thread), the computer won't start.
Any help would be immensely appreciated.
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  #35  
Old 05-15-2014, 10:51 AM
majorj0nny majorj0nny is offline
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dunno is this is relevant for you guys ... heres my situation ..

Im building a new PC. its using a asus crosshair forumla-z motherboard with the h100i cooler ... everything worked fine but the corair link software didnt see the h100i ... looking in device manager I couldnt see any missing or failed devices - though In pulling the usb cable out of the CPU pump while watching the list I noticed that the PC thought (under Human interface devices) HID-compliant vendor-defined device and USB input device, where the cooler ?

its as if my PC could detect the cooler - but didnt know what it was?

my pcs running windows 8.1 64 bit.

anyway - checking online I came across this -


registry change, I was doubtful it would work - but restarted and it fixed the issue.

the PC still sees the cooler as them 2 generic sounding devices,, but the link software now sees the cooler and ive been able to change the pump light colour, etc..
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  #36  
Old 06-06-2014, 06:53 AM
gamma032 gamma032 is offline
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I had a similar issue with my Asus Z87-A ATX LGA1150 motherboard. To resolve the issue, I went into devices with Corsair Link running and found "Integrated USB Bridge", ran a troubleshoot and was prompted by Link to restart my computer. I did so and now everything is working perfectly.
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  #37  
Old 06-06-2014, 08:08 AM
snapper69 snapper69 is offline
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acana79 said "Something else is also very strange. During 4 out of 5 boots my network refuses to work. No indication nor can Windows identify any problems, but I simply can't access the web nor my other devices on my LAN. I've reinstalled Windows 8.1 5 times, tried different combinations of drivers and nothing seems to fix my problem."
I had a similar problem with a different mobo and it turned out to be a standoff near the back of the mobo was causing it to flex. Couldn't be bothered to fix it, but when I installed it all into my 750D case it went away.
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  #38  
Old 06-06-2014, 08:45 AM
Tesla88 Tesla88 is offline
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I have this problem, too. The H100i is just not showing up on my link software.
Here's my setup:

Case: NZXT Phantom 820
Motherboard: Gigabyte GA-Z87X-UD7 TH
CPU: Intel i7 4770K
CPU AiO Cooler: Corsair H100i with 2xNoctua NF-P12 PWM fans in push-pull with 2xNZXT 200mm fans
GPU: EVGA GTX 780 Ti Dual Classified
RAM: Corsair Dominator Platinum 4x8GB 2133MHz
PSU: Corsair AX1200i
Software: Windows 8.1 64Bit + Corsair Link v2.6.xxxx (newest version from the official download site)
Keyboard & Mouse: Logitech K800 + G602 both wireless with usb receivers

I installed the H100i with the manual that came with it, and I don't see where I've made the mistake. The 2 Noctua fans are connected via the Y-Cable to the slot above the corsair logo on the cooler. The usb cable from the cooler is also connected to a USB 2.0 header on my motherboard and the SATA cable is connected directly to my PSU. The CPU header on my motherboard is also being used for the H100i.

The corsair logo is shining in white color and the fans (Noctua 2x120+NZXT 2x200) are spinning, though the NZXT fans are connected to the standard Phantom 820 fan controller. Corsair link is not displaying the H100i at all, but when I get into the smart fan application from Gigabyte, the app is telling me that there is a CPU fan spinning at about 2280-2295rpm (I guess that's the water pump rpm and not the Noctuas, no?). I've run a calibration to see how fast it will spin at 100% workload and it basically stayed the same all the way from 0% up to 100%. The CPU temp is being registered at 30° Celsius. Does that at least mean that my H100i is working properly, or am I missing here something? Is it save for me to start overclocking with this setup?

So, what can I do to finally be able to control the Noctuas and the H100i shining color as well as the pump rpm? I've already tried the regedit stuff from the posts above and I don't even have the files, that they're editing in the videos, in my registry. I really don't know what to do.....
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  #39  
Old 06-06-2014, 05:09 PM
gotto gotto is offline
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Quote:
Originally Posted by RAM GUY View Post
Zomgtuberun,
Good news and that symptom where the fans rev up especially at start up is normal it is a self test so no worries there.

Zheka
I am sorry but Windows 8.1 is not supported at this time only Windows 7 and Windows 8.0. But if you search on the forum there are a few users who have been able to get it working.

kingarthal
I am not clear on why you think this way, we sell more than 120K of these coolers a week so while there are a lot of people who have questions or issues, the number is small in comparison to what we are selling. But just complaining with out providing any information is not going to get this working for you. Look I am sorry that you have an issue but we really need some more details to know what might be the cause.
What O.S. are you using and if its not listed in your profile the Make and model of MB you have would be helpful as well. And Corsair Link will not show up in Device manager only the generic USB hub it uses to connect.
And please if you can go to our Links software under Options and About and tell me the version you have installed then please post a screen shot of the device tab with any corsair device expended and post a screen shot
what do you mean corsair link don't work with windows 8.1 i'm running 8.1 with my H100I and it works fine
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  #40  
Old 06-06-2014, 08:38 PM
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Quote:
Originally Posted by gotto View Post
what do you mean corsair link don't work with windows 8.1 i'm running 8.1 with my H100I and it works fine
some will work while others have issues
Corsairs working on a full software release
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  #41  
Old 06-07-2014, 02:18 PM
RonHar RonHar is offline
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Don't know if this will shed light on the issue. On my R4E black, I had similar problems with H80i detection. As you know there are 3 USB 2.0 motherboard connectors, one of which is for the OC panel and I have it connected. The H80i would not show fans or pump when connected to either of the free USB 2.0 headers, no matter what I tried. looping a USB cable from the cooler to a free rear panel USB 2.0 or 3.0 connector solved that problem. It introduced another when the rear panel USB connector was the one for ROG (to which the OC panel is connected internally). The computer would no longer stay in sleep mode. I decided that I would order a USB 3.0 to 2.0 adaptor (male USB end) and connect the cooler internally to the USB 3.0 header. this solved all problems related to detection etc.
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  #42  
Old 06-08-2014, 09:20 AM
Tesla88 Tesla88 is offline
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I've reinstalled the Link software a couple of times, changed usb headers, changed the Y-Cable etc. and then I finally found the files for the regedit fix. They were there now and I've changed the values to 0.

Now the Corsair Link software recognizes the H100i Pump as well as the H100i Temperature and I can also change the LED, however, the Noctua fans, which are NF-P12 PWM, are still not recognized although I've connected them via Y-cable to the H100i pump.

Is there a similar regedit fix for the fans or is it just that the H100i is programmed to only function with the standard fans it came with?

On a different note: is it normal that the Pump is always at 2185 rpm in normal mode (no significant cpu load involved)?
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  #43  
Old 06-08-2014, 09:31 AM
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Quote:
Originally Posted by Tesla88 View Post
I've reinstalled the Link software a couple of times, changed usb headers, changed the Y-Cable etc. and then I finally found the files for the regedit fix. They were there now and I've changed the values to 0.

Now the Corsair Link software recognizes the H100i Pump as well as the H100i Temperature and I can also change the LED, however, the Noctua fans, which are NF-P12 PWM, are still not recognized although I've connected them via Y-cable to the H100i pump.

Is there a similar regedit fix for the fans or is it just that the H100i is programmed to only function with the standard fans it came with?

On a different note: is it normal that the Pump is always at 2185 rpm in normal mode (no significant cpu load involved)?
theres no regedit for your fans,some fans will not work unfortunately
your pump is a fixed rpm and cant be changed...
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  #44  
Old 06-08-2014, 05:17 PM
kikoo_x kikoo_x is offline
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my problem I guess is a bit different, I had the h80i and changed to a h100i in the h80i I had to do that registry trick and it worked fine, yesterday when I installed the h100i and connected to the same usb header in my mobo it stopped reconizing the h100i again and even changing the registry is not working :(
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  #45  
Old 06-08-2014, 05:29 PM
JaegerBane JaegerBane is offline
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It's worth pointing out that the cooler doesn't like to share hubs. I have my h80i on a USB a-b connection connected to the front hub on my case (itself connected to the second USB header on my mobo) and it works fine.

As with the guy above, my keyboard was the source of the conflict, but if they're on separate hubs, they don't have an issue.
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