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  #46  
Old 09-18-2013, 12:39 PM
danrlewis danrlewis is offline
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Is this thread no longer being monitored? Been trying to get an answer from Corsair, the live chat doesn't even work even when you guys are "online" etc. I need this part ASAP! Thanks.

Edit: Still no response from Corsair, so went ahead and ordered NZXT front panel cable extensions instead.

Last edited by danrlewis; 09-18-2013 at 06:50 PM.
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  #47  
Old 09-19-2013, 12:36 PM
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I'm sorry for the delay in response. The replacement panel with longer cables will be shipped out today. Your ticket has been updated.
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  #48  
Old 09-20-2013, 12:16 AM
eskamojo88 eskamojo88 is offline
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ok seriously, its been over a month now, i'm trying to be patient but whats taking so long?
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  #49  
Old 09-26-2013, 12:16 PM
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Eska, what is your ticket number?
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  #50  
Old 10-22-2013, 08:25 PM
gwaniiz gwaniiz is offline
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Quote:
Originally Posted by RAM GUY View Post
Eska, what is your ticket number?
Hi!

Same issue here, cables are too short to reach the front panel connectors.

Ticket: 6198983
Motherboard: MSI Z77A GD65

Picture that highlights the problem: http://oi43.tinypic.com/15nwvb5.jpg
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  #51  
Old 10-23-2013, 12:23 PM
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Ticket no. 6198983 is being processed. You should get the update within few days.
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  #52  
Old 10-29-2013, 02:16 AM
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I'd like to avoid the problem.
How short are the short cables -or- how long are the long ones?

I'm still waiting on my CPU discount so I haven't ordered any electronics that can't be tested in my 2600K system.

Not your problem, but I'd hate to add another wait on top of that.
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  #53  
Old 10-29-2013, 05:14 AM
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If your I/O connections are in the bottom right hand corner of your MB they should be long enough. But if you have a board with the connections towards the middle of the board then they probably will be short.

Two posts up gwaniiz posted a pic of the wires position
http://tinypic.com/view.php?pic=15nw...5#.Um98KRDt77c
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  #54  
Old 10-29-2013, 10:26 AM
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That's an answer. Totally useless, but an answer.
I have not bought the MB yet.
This case may see several MBs over the years.

What is the cable length of the short ones?
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  #55  
Old 10-31-2013, 05:41 PM
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Default Short connectors, need tick help

Hello I put in a ticket 6209068 for my Corsair Carbide 540Air. I was told one business day for a response and I have not heard anything at all. Could someone please look into this for me? I was given short front panel connectors that do not even reach the mother board and I can not build my computer until this is resolved. I was told to put in a ticket to get a longer pair. I just purchased the Carbide 540, H100i, AX1200i, Corsair link system and a ton of Corsair SP 120 fans. I really hope someone can look into this as the ticket was put in on Monday and it is now Thursday and no response. I hope nothing goes wrong with any of my other Corsair products...

Please help, thank you

Andy

PS, just saw this thread after posting the above in Warranty section. I figured may as well post here to try to get help as well.
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  #56  
Old 11-01-2013, 12:56 PM
Linkster87 Linkster87 is offline
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Hey RAM GUY

Having the same wiring length issue with my 540 and GA-Z77x-UP7

Ticket: 6219480

Thanks!
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  #57  
Old 11-04-2013, 01:11 AM
Reef Reef is offline
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Are they still shipping the 540 with short wiring? I really want this case, but I don't want to get it and then go through the hassle of having to get longer ones. Has anyone had the wiring issue when installing an Asus Maximus VI Hero Z87? I have looked all over the internet, and can't find anything that says the 540 and my motherboard are fine together.
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  #58  
Old 11-04-2013, 06:30 PM
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Quote:
Are they still shipping the 540 with short wiring?
They corrected the issue, shortly after it was reported, however there may still be some out there that have the short wires.

If you purchase it directly from Corsair or any of the large supply chains. You should be fine.
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  #59  
Old 11-04-2013, 09:44 PM
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Quote:
Originally Posted by peanutz94 View Post
They corrected the issue, shortly after it was reported, however there may still be some out there that have the short wires.

If you purchase it directly from Corsair or any of the large supply chains. You should be fine.
Thank you, just what I was hoping to hear.
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  #60  
Old 11-14-2013, 03:09 PM
snorex1 snorex1 is offline
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I just recently purchased this case and looks like i received one of the older shipments with the short wires.. i have already submitted a ticket 6254855 , Please send out new IO panel or extension wires as fast as humanly possible, would love to start using my build in this case.
P.S. i also selected some random part as the part i need is not listed on the parts list. please disregard that and only pay attention to the description of the issue.
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