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  #1  
Old 01-13-2020, 03:17 PM
2FAN 2FAN is offline
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Default Harpoon Rgb Wireless Double-Click Problem

Hello,

I am using a Corsair Harpoon RGB wireless mouse. I bought it a month ago.

After installing the driver package, double click issue started. I sent the product to the service because I think the product is defective.

The service sent me a new Harpoon RGB Wireless mouse. I installed the current driver again started double click problem again.

Is there a chronic problem? Is the driver problematic? How can I test with the old driver? I need a link to download.

Dongle Firmware: 1.7.58
Mouse Firmware: 1.9.85

Thanks.
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  #2  
Old 01-26-2020, 05:14 PM
druxt druxt is offline
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i have exactly the same issue
if i had know i wouldn't have made this update
i think the issue is coming from the new firmware 1.9.85 of the mouse

i just made a support ticket i hope they could send me a new one and i won't do the update !!
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  #3  
Old 01-26-2020, 05:16 PM
druxt druxt is offline
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i've tried to look for the old driver because i didn't have this issue before i made the update but i wasn't able to find it anywhere
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  #4  
Old 01-29-2020, 07:36 AM
leviaxxan leviaxxan is offline
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Same issue here. I managed to get an older version of the iCue software, but I'm not sure how to downgrade the firmware on the mouse itself.
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  #5  
Old 01-29-2020, 12:53 PM
druxt druxt is offline
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Default old icue softawre

Quote:
Originally Posted by leviaxxan View Post
Same issue here. I managed to get an older version of the iCue software, but I'm not sure how to downgrade the firmware on the mouse itself.
hey can you send me a link where you downloaded the old icue software ?

thanks !
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  #6  
Old 02-16-2020, 05:30 AM
christizzz christizzz is offline
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I have exactly the same issue with my harpoon... it started registering double clicks after the Mouse firmware update...
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  #7  
Old 02-22-2020, 11:24 AM
Ambatozavavy Ambatozavavy is offline
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Default Same issue

I have the same issue with my corsair harpoon rgb wireless too. Firmware 1.9.85 . I bought it one month ago but as I live in Madagascar I can not send it back to Europe where I buy it. I was thinking of opening the mouse, but do you guy think it's the firmware and if corsair will repair the firmware later. I have a corsair PSU RM550x, a Corsair Keyboard K57 Wireless RGB. Very happy with them but not with this mouse.
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  #8  
Old 02-25-2020, 10:37 AM
AndyCubb AndyCubb is offline
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+1, same issue here. I contacted support and they sent an alleged firmware but was not a "compatible firmware file" according to iCue. In the end they just told me to return the mouse! New one arrives and boom, same problem.
Does anyone have a working old firmware file they could share?
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  #9  
Old 03-01-2020, 08:00 PM
ErykWolny ErykWolny is offline
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If you have the mouse firmware downgrade, please let me know this double click issue is horrendous and makes me perform terribly in shooters, tap firing is impossible as it shoots twice most of the time, cheers. I've had this problem for a pretty long time.
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  #10  
Old 03-02-2020, 03:30 PM
Ambatozavavy Ambatozavavy is offline
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I have got an older firmware from support, double click is gone but now seems that some of my left click is missing. Try finding the perfect firmwire but why they just don't list it on one website.
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  #11  
Old 03-09-2020, 06:59 PM
3kuL 3kuL is offline
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Had the same problem with my mouse. I tried to rollback to the old firmware, but that only helped slightly. I ended up changing the polling rate of the dongle from 1000 to 500 and that helped out significantly. Seemed like it was registering another click depending on where I was clicking on the left mouse button. Further to the outside seemed to be the worst area for this to occur. Figured that it might be a sensitivity issue and changing the polling rate might help not register the ghost click.
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  #12  
Old 03-22-2020, 07:05 PM
bibzon bibzon is offline
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Dowload this http://downloads.corsair.com/Files/C...77_release.msi
Uninstall Icue
Install the new one
Clic on Firmware update in the Icue settings
Looks like it works for me with the 0.6.70 version
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  #13  
Old 04-28-2020, 03:55 AM
DarthFaderZA DarthFaderZA is offline
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Default

Quote:
Originally Posted by ErykWolny View Post
If you have the mouse firmware downgrade, please let me know this double click issue is horrendous and makes me perform terribly in shooters, tap firing is impossible as it shoots twice most of the time, cheers. I've had this problem for a pretty long time.
Dont open the mouse. It is def the firmware. I got mine resolved. Bought the mouse in 2019 after my M65 RGB mouse needed replacement. Faulty scroll wheel, but had its fair share of use :) Anyway, mouse worked fine until I reloaded my PC and decided to download latest iCUE software last week and did firmware upgrade. Then the left click kept executing double clicks.....then it went over to both sides. Tested on laptop without the iCUE software, same prob. Reset the mouse, changed my power management settings on the USB ports, nothing worked. (Never thought about the firmware). Took it in to the shop where I bought it and they could not find anything wrong. I googled and came across this thread.....found my initial downloaded iCUE software (3.20) I downloaded last year when I bought the mouse and now it seems completely fixed. Tested my single and double clicks in Advanced mouse settings, tested games, all seems 100%. I did open a ticket with Corsair Support, so I hope they will look into the firmware. Always ****ty when you need to roll back on drivers, firmware and apps...prob a psychological thing, but still annoying ;)
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  #14  
Old 06-27-2020, 10:26 PM
traderjeo traderjeo is offline
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No fixes for this still...
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  #15  
Old 06-30-2020, 07:54 AM
Kite79 Kite79 is offline
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Default

i have the same PROBLEM!!!! i try to contact support but no any answer!!!!
i have open a tiket (2001269927) but no any answer!!! any solution for it????
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