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  #46  
Old 05-28-2020, 04:06 PM
Flynny75 Flynny75 is offline
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Quote:
Originally Posted by c-attack View Post
The you should have led with "I am considering purchasing this and would like some reassurances... etc.". But that's not what you did. You decided instead to throw out an insult and asked no questions at all. So now you have a credibility problem. I'll assume you are not answering for the 50 other people out there doing the same thing.
Where was the insult? The one here with a credibility issue is Corsair. Surely they have known about this since IgorLab experienced it. According to Jay they are aware and working on it, but have said nothing 'official' to their users. This is a shame, the whole Hyrdo X line has been well received, but the silence is a concern.
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  #47  
Old 05-29-2020, 10:03 AM
Infin1tum Infin1tum is offline
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I don't think Corsair has a credibility Problem at all. Sales numbers of the XG7 are of course not for public access but I'm certain the sample size of blocks that actually really leak without forcing it to by bending the port by hand is quite small. I'm not saying it's negligable, but surely not enough to be doubting Corsair's product quality at all.
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  #48  
Old 05-29-2020, 06:08 PM
LeDoyen LeDoyen is offline
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HE FIXIIIIT! explosions !!

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  #49  
Old 05-29-2020, 09:09 PM
Salsiccia Salsiccia is offline
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I also don't think Corsair have a credibility problem either. To my mind any credibility problems here are, as others before me have said, with grandstanding Youtube commentators who are short on funds, and other assorted pot stirrers. Some of the Youtube videos I have watched have presented balanced discussions on this, others appear to have had a different objective. Each to their own, that's a benefit of this open world we now live in.

I personally have one of these GPU blocks and am not at all concerned by any of this fluff. Common sense is the key here. When I install this GPU block I will not break my knuckles trying to bend the mount to within an inch of its life. I will take as much due care as I do with installing any component that has anything to do with moving liquid around the inside of my expensive toy.

And No, I am not a Corsair shill either. I have a number of components in my build that aren't Corsair, but which could have been. I choose my parts for reasons that are important to me. I know of many others, in several forums with 100% Corsair builds who are very happy with them, and good luck to them. No issue from my point of view. That's none of my business.

And, finally, who here has not made a mistake at work? I have. I've made lots. Many get get caught by the support and QC layers in place around what I do, but some don't. Some make it out to see the light of day. When that happens, my company tracks and assesses the problem, does risk analysis and decides on the most effective solution for the company. Sometimes that solution may involve public comment, sometimes it may not. I think we can all assume that Corsair is aware of this discussion. It will have its own corporate view as to how big a "problem" it is - both from a PR perspective and from an immediate support and ongoing product improvement perspective as well.

And, again, in my personal experience, Corsair Support, on the rare occasions I have needed them, have been brilliant as well. But I'm equally sure they aren't perfect either. They are also only human.
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