The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Corsair Link

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 07-31-2018, 12:17 PM
Tone Ski Tone Ski is offline
Registered User
Tone Ski's PC Specs
 
Join Date: Jul 2018
Posts: 2
POST ID # = 966398
Tone Ski Reputation: 10
Default Lighting Node Pro not recognised

Hey all,

New forum user here so hopefully this is going in the right place, recently built myself a new computer with a large rgb focus, possibly made a mistake here as I'm going to check if I can do something after its built not before ! Anyway here is the setup + problem,

Commander Pro - 2x RGB channels:

1st channel = RGB hub with 6 x LL fans (all working fine)
2nd channel = 4 x Corsair RGB strips (all working fine)

Lighting Node Pro - 2x RGB channels:

1st channel = 4x Corsair RGB strips (lighting up but not detected by ICue)
2nd channel = empty

The lighting Node pro is connected to a USB header on the Commander Pro

So the issue is the 4x RGB strips plugged into Lighting node pro are not recognised thus controllable by ICue, now this may just be how things are, in which case I should have researched beforehand but just want to see if anyone has something similar setup and able to control the lighting node pro from within ICue

Thanks in advance for any help,
Reply With Quote


  #2  
Old 07-31-2018, 03:05 PM
DevBiker's Avatar
DevBiker DevBiker is offline
CORSAIR Beta Team
DevBiker's PC Specs
 
Join Date: Feb 2017
Location: Republic of Texas
Posts: 7,383
POST ID # = 966438
DevBiker Reputation: 88
Default

Using USBDeView (https://www.nirsoft.net/utils/usb_devices_view.html) can you check and see if there is a device with a VID of 05E3 and a PID of 0610. This is the Commander Pro hub.

There have been some challenges with USB hubs (in general) and the AMD chipsets. You may want to try disable Fast Boot and making sure that XHCI is enabled in the BIOS as well as disabling Windows Fast Startup.
__________________
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

Reply With Quote


  #3  
Old 08-01-2018, 04:15 AM
Tone Ski Tone Ski is offline
Registered User
Tone Ski's PC Specs
 
Join Date: Jul 2018
Posts: 2
POST ID # = 966505
Tone Ski Reputation: 10
Default

Hey DevBiker, thanks for the reply,

So I had already disabled fast boot and enabled XHCI. I had not disabled windows fast startup so this is now done however things are still the same,

On USBDeView I can indeed see a device matching those numbers. On first load of the software it was green, I then heard the usb disconnecting/reconnecting sound and it turned purple and the software crashed.

After multiple restarts it always remains green in USBDeView even when I hear the USB device disconnecting/reconnecting noise,

This noise happens a lot but I have been unable to pinpoint what device it is happening with
Reply With Quote


  #4  
Old 08-03-2018, 11:02 AM
QuiKS1lv3R QuiKS1lv3R is offline
Registered User
QuiKS1lv3R's PC Specs
 
Join Date: Oct 2017
Posts: 8
POST ID # = 966866
QuiKS1lv3R Reputation: 10
Default

I'm having a similar issue so eager to see how this thread progresses
Reply With Quote


Reply

Tags
commander pro, lighting node pro, rgb lighting setup

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:45 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.