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ICUE not recognising K95RGB Platinum


wakevortex

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Im using OSX Mojave (same updates) on TWO machines..one WILL recognise the K95 on Icue, the other will not...

what can prevent this from happening?..ive tried everything..complete reinstalls etc etc...its no go

The keyboard works but is not recognised in icue.

Im pretty sure this happened after an Icue update but can't be sure,,I'm up to date on OS and ICUE..I attach the log which does show some errors, but I have no idea if this gives any clues

 

Thanks in advance..at the end of my tether with this now :-)

Bill P

 

 

2020-02-19T16:44:47 I cue.init: iCUE version: 3.25.60

2020-02-19T16:44:47 I cue.init: Updates server: https://www3.corsair.com/software/CUE_V3/

2020-02-19T16:44:47 I cue.init: Build type: Public Release

2020-02-19T16:44:47 I cue.init: Applicaiton ID: 41597

2020-02-19T16:44:48 W cue.locale: Cannot find dir for qt *.qm files

2020-02-19T16:44:48 I cue.init.font: Using Regular text font family: "Open Sans"

2020-02-19T16:44:48 I cue.init.font: Using Title text font family: "Gotham"

2020-02-19T16:44:48 I cue.hid_device_detector: Start worker thread.

2020-02-19T16:44:48 I cue.devices.enum.hid: Leaving working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session disallowed.

2020-02-19T16:44:48 I cue.devices.enum.router: Leaving working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session disallowed.

2020-02-19T16:44:48 W cue.clink.configuration_manager: Cooling storages load failed: Could not detect cereal root node - likely due to empty or invalid input

2020-02-19T16:44:48 I cue.profiles.folders.tree: Profile order deserialization started: "/Users/padman/Library/Application Support/Corsair/CUE/profiles/tree.cueprofileorder"

2020-02-19T16:44:48 I cue.profiles.folders.tree: Profile order deserialization finished: "/Users/padman/Library/Application Support/Corsair/CUE/profiles/tree.cueprofileorder"

2020-02-19T16:44:48 W cue.clink.ocp.storage: OcpSettings load failed: Could not detect cereal root node - likely due to empty or invalid input

2020-02-19T16:44:48 W cue.clink.device.hw_lightings: Old hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input

2020-02-19T16:44:48 W cue.clink.device.hw_lightings: Hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input

2020-02-19T16:44:48 W QObject::connect(CLinkClient, Unknown): invalid null parameter

2020-02-19T16:44:48 W cue.temp_alert_prop.controller: Clink service interaction disabled

2020-02-19T16:44:48 W cue.temp_alert_prop.controller: Clink service interaction disabled

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 W QObject::disconnect: Unexpected null parameter

2020-02-19T16:44:48 I cue.session: Local changed to true

2020-02-19T16:44:48 I cue.session: Connected changed to true

2020-02-19T16:44:48 I cue.session: Locked changed to false

2020-02-19T16:44:48 I cue.sdk: Entering working state, session connected.

2020-02-19T16:44:48 I cue.sdk: Starting router.

2020-02-19T16:44:48 I cue.sdk.device_watcher: Start prepare RestoreDeviceOrderState

2020-02-19T16:44:48 I cue.sdk.device_watcher: Finish prepare RestoreDeviceOrderState

2020-02-19T16:44:48 I cue.clink.device.hw_lightings: Working state about to change, lock hw lights preview.

2020-02-19T16:44:48 I cue.sdk.automation.server: User session about to be unlocked. Starting a listening

2020-02-19T16:44:48 I cue.sdk.automation.server: Successfully started listening

2020-02-19T16:44:48 I cue.devices.enum.hid: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed.

2020-02-19T16:44:48 W cue.hid_device_detector: Device detector already disabled.

2020-02-19T16:44:49 I cue.devices.enum.router: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed.

2020-02-19T16:44:49 I cue.clink.device.hw_lightings: Entering working state, unlock and disable hw lights preview.

2020-02-19T16:44:49 W QObject::connect(CLinkClient, NotificationController): invalid null parameter

2020-02-19T16:44:49 I cue.hw_profile.manager: Start worker thread.

2020-02-19T16:44:49 W QObject::connect(CLinkRequestHandler, GeneralSettingsModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(CLinkRequestHandler, GeneralSettingsModel): invalid null parameter

2020-02-19T16:44:49 I cue.core.init_ui: Starting UI.

2020-02-19T16:44:49 W QObject::connect(MobileServerSettingsModel, ProgramSettingsModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, ProgramSettingsModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(WidgetCreateModel, Unknown): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, WidgetCreateModel): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(WidgetCreateModel, Unknown): invalid null parameter

2020-02-19T16:44:49 W QObject::connect(DashboardSettingsModel, WidgetCreateModel): invalid null parameter

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8600)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8600) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=4069)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=4069) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=ffff)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=ffff) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=ffff)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=ffff) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=ffff)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=ffff) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8262)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8262) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=fd9, pid=6c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=fd9, pid=6c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2188, pid=6533)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2188, pid=6533) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1860)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1860) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8102)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8102) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1600)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1600) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8103)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8103) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1038, pid=12ad)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1038, pid=12ad) not found.

2020-02-19T16:44:49 I cue.hid_device_detector: DeviceInstance(Path: "IOService:/IOResources/AppleUSBHostResources/AppleUSBLegacyRoot/AppleUSBXHCI@04000000/Corsair Gaming K95 RGB PLATINUM Keyboard@04345400", InstanceId: "", ParentInstanceId: "70538240/6940/6957/13013028AF1E20475A12388BF5001BC0") inserted.

2020-02-19T16:44:49 I cue.hid_device_detector: Add open task: "IOService:/IOResources/AppleUSBHostResources/AppleUSBLegacyRoot/AppleUSBXHCI@04000000/Corsair Gaming K95 RGB PLATINUM Keyboard@04345400/0" with delay 0 ms.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c52b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=c52b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=fd9, pid=6c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=fd9, pid=6c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=28e7, pid=302a)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=28e7, pid=302a) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5e3, pid=610)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5e3, pid=610) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1600)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1600) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=819, pid=101)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=819, pid=101) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=764, pid=501)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=764, pid=501) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=64f, pid=3e9)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=64f, pid=3e9) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=88e, pid=5036)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=88e, pid=5036) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=86b)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=46d, pid=86b) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=17cc, pid=1860)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=17cc, pid=1860) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=9e8, pid=30)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=9e8, pid=30) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=1a40, pid=201)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=1a40, pid=201) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2188, pid=6533)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2188, pid=6533) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=4e8, pid=61f5)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=4e8, pid=61f5) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=59f, pid=10c7)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=59f, pid=10c7) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2109, pid=8110)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2109, pid=8110) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2109, pid=817)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2109, pid=817) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2109, pid=2811)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2109, pid=2811) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8102)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8102) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8103)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8103) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8302)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8302) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8233)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8233) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=27c)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=27c) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=59f, pid=10c9)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=59f, pid=10c9) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8514)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8514) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8262)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8262) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=2188, pid=747)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=2188, pid=747) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found.

2020-02-19T16:44:49 C cue.devices.manifest: Cannot find path for manifest key (vid=5ac, pid=8007)

2020-02-19T16:44:49 I cue.devices: Manifest for device (vid=5ac, pid=8007) not found.

2020-02-19T16:44:49 W qrc:/qml/delegate/MarkLinedAssignmentListDelegate.qml:22:23: Invalid property assignment: int expected - Assigning null to incompatible properties in QML is deprecated. This will become a compile error in future versions of Qt.

2020-02-19T16:44:49 W Model size of -1 is less than 0

2020-02-19T16:44:49 W libpng warning: iCCP: known incorrect sRGB profile

2020-02-19T16:44:50 C cue.hid_device_detector: Abstraction is not recognized as open for: "IOService:/IOResources/AppleUSBHostResources/AppleUSBLegacyRoot/AppleUSBXHCI@04000000/Corsair Gaming K95 RGB PLATINUM Keyboard@04345400/0"

2020-02-19T16:44:50 I cue.hid_device_detector: Mark all tasks as finished.

2020-02-19T16:44:50 W qrc:/qml/JS/DropdownUtils.js:70: TypeError: Cannot call method 'rowCount' of undefined

2020-02-19T16:44:50 W qrc:/qml/ui/accordion/GesturesPerformanceAccordionItem.qml:37: TypeError: Cannot read property 'currentIndex' of null

2020-02-19T16:44:50 W qrc:/qml/ui/accordion/DialControlAccordionItem.qml:24: ReferenceError: itemToolbar is not defined

2020-02-19T16:44:50 W qrc:/qml/ui/MainScreen.qml:3906: TypeError: Cannot read property 'modelReset' of null

2020-02-19T16:44:50 W qrc:/qml/ui/MainScreen.qml:3911: TypeError: Cannot read property 'currentIndexChanged' of null

2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:31: TypeError: Cannot read property 'backgroundImageBlur' of null

2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:30: TypeError: Cannot read property 'backgroundImageFade' of null

2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:33: TypeError: Cannot read property 'backgroundImagePath' of null

2020-02-19T16:44:50 W qrc:/qml/ui/DashboardBackgroundItem.qml:40: TypeError: Cannot read property 'backgroundImagePath' of null

2020-02-19T16:44:50 W qrc:/qml/ui/Dashboard.qml:116: TypeError: Cannot read property 'columnCount' of null

2020-02-19T16:45:02 W libpng warning: iCCP: known incorrect sRGB profile

2020-02-19T16:45:02 W libpng warning: iCCP: known incorrect sRGB profile

2020-02-19T16:45:02 C Nothing to save

__editorSave (qrc:/qml/ui/MainScreen.qml:650)

expression for onExpandedChanged (qrc:/qml/ui/MainScreen.qml:2588)

expandOne (qrc:/qml/collection/Accordion.qml:82)

onItemClicked (qrc:/qml/collection/Accordion.qml:131)

(qrc:/qml/collection/Accordion.qml:226)

onClicked (qrc:/qml/ui/accordion/ProfilesAccordionItem.qml:83)

onClicked (qrc:/qml/delegate/CurrentProfileDelegate.qml:136)

2020-02-19T16:45:07 W qml: Role 'enabled' is undefined

2020-02-19T16:45:07 W qml: Role 'hasEnabled' is undefined

2020-02-19T16:45:07 W qml: Role 'fontFamily' is undefined

2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:37: TypeError: Cannot read property 'length' of undefined

2020-02-19T16:45:07 W qml: Role 'type' is undefined

2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:79: TypeError: Value is null and could not be converted to an object

2020-02-19T16:45:07 W qrc:/qml/collection/ColorPicker.qml:42: TypeError: Cannot call method 'updateCurrentColor' of null

2020-02-19T16:45:07 W qrc:/qml/collection/ColorPicker.qml:48: TypeError: Cannot call method 'updateCurrentColor' of null

2020-02-19T16:45:07 W qml: Role 'maxActiveItems' is undefined

2020-02-19T16:45:07 W qml: Role 'name' is undefined

2020-02-19T16:45:07 W qrc:/qml/JS/DropdownUtils.js:70: TypeError: Cannot call method 'rowCount' of undefined

2020-02-19T16:45:07 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null

2020-02-19T16:45:07 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null

2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:18: TypeError: Cannot read property 'activePanel' of null

2020-02-19T16:45:07 W qrc:/qml/editor/OsdSettingsEditor.qml:204: TypeError: Cannot read property 'fontFamilies' of null

2020-02-19T16:45:07 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:70: TypeError: Cannot read property 'backgroundImageDir' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:137: TypeError: Cannot read property 'storageSettingAvailable' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:154: TypeError: Cannot read property 'storageWidgetEnabled' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:149: TypeError: Cannot read property 'storageSettingAvailable' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:175: TypeError: Cannot read property 'restoreToDefaultEnabled' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:198: TypeError: Cannot read property 'needToRestartService' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:120: TypeError: Cannot read property 'backgroundImageBlur' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:100: TypeError: Cannot read property 'backgroundImageFade' of null

2020-02-19T16:45:07 W qrc:/qml/editor/DashboardSettingsEditor.qml:71: TypeError: Cannot read property 'backgroundImagePath' of null

2020-02-19T16:45:14 W Model size of -208 is less than 0

2020-02-19T16:45:14 W Model size of -33 is less than 0

Edited by wakevortex
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  • 2 months later...

I'm having a similar problem. I have a K95 Platinum connected to a Mac Pro running OSX Mojave (10.14.6). The keyboard functions properly for text input and even the Media controls (volume, etc). The keyboard has been flashed with the latest firmware (v3.21.28).

 

Yesterday I installed ICue for OSX (3.28.70). While the software appears to load properly. It does not recognize the keyboard. I get a "No device detected!". I have tried disconnecting and reconnecting the USB cable and a full shutdown/restart. No change.

 

I plugged the same keyboard into a Windows 10 PC box and it was recognized just fine.

 

Any suggestions would be greatly appreciated.

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seems nobody From Corsair monitors this... I STILL have exactly the same issue...VERY tedious.... like you I have to resort to windows, or on another machine running identical Mac OS - MOJAVE.... ..something is blocking it on this particular MacBook , I just have no idea what and im out of ideas :-)
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I have a K95 Platinum and also running Mojave 10.14.6, today I updated to iCUE 3.28.70 and it is still showing both my keyboard and also my mouse a Scimitar Pro.

 

So can't really comment on your issue I'm afraid apart from letting you know that it works for me with my configuration.

 

For reference, the FW version of the keyboard is 3.21.28

 

As it happens, due to the other errors I get see post: https://forum.corsair.com/v3/showthread.php?t=195724 I basically run without the iCUE application running, using the hardware profiles, which is a bit of a pain as it no longer switches based on application and to be honest not what I would have expected from such equipment. I previously run with Logitech equipment and software for years without any issues at all.

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Cheers..yes I also have it running on another MOJAVE machine without issue..it has clearly blocked it in some way on my main machine that I simply cant find...I have to run without ICUE and swap my keyboard to another machine to change any settings...

as you say not what you would expect from such expensive hardware !

some support would be nice from them !

Bill P

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  • 2 weeks later...
it has clearly blocked it in some way on my main machine that I simply cant find...

 

You didn't by any chance run another application such as: https://github.com/ckb-next/ckb-next on that machine, did you? The reason I mention this is that I tried that after I had my own issues and after finding out that it didn't do what I wanted to, I removed it and found iQUE wouldn't see my hardware afterwards and discovered that a left over part of this other software was preventing iQUE from seeing my hardware. there are instructions on the github link above, should this be something you have done.

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Thanks for the post Pilsken.. I hadn't specifically installed that app from Github, but it has to be something like that ..what instructions are you specifically referring to for that app for removal?...it may be a clue...

 

is it these steps ?? (which I've already tried)

Common issues:

 

Problem: ckb says "No devices connected" or "Driver inactive"

Solution: Try rebooting the computer and/or reinstalling ckb. Try removing the keyboard and plugging it back in. If the error doesn't go away, try the following:

Problem: Keyboard doesn't work in BIOS, doesn't work at boot

Solution: Some BIOSes have trouble communicating with the keyboard. They may prevent the keyboard from working correctly in the operating system as well. First, try booting the OS without the keyboard attached, and plug the keyboard in after logging in. If the keyboard works after the computer is running but does not work at boot, you may need to use the keyboard's BIOS mode option.

BIOS mode can be activated using the poll rate switch at the back of the keyboard. Slide it all the way to the position marked "BIOS". You should see the scroll lock light blinking to indicate that it is on. (Note: Unfortunately, this has its own problems - see Known Issues. You may need to activate BIOS mode when booting the computer and deactivate it after logging in).

Problem: Keyboard isn't detected when plugged in, even if driver is already running

Solution: Try moving to a different USB port. Be sure to follow Corsair's USB connection requirements. Note that the keyboard does not work with some USB3 controllers - if you have problems with USB3 ports, try USB2 instead. If you have any USB hubs on hand, try those as well. You may also have success sliding the poll switch back and forth a few times.

thanks again !

Bill P

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Sorry, I was referring to the uninstallation of the cab-next software which is detailed here: https://github.com/ckb-next/ckb-next/wiki/macOS-Installation but if you haven't installed that, its a dead end. I only mentioned it as I had installed it to play around with it as an alternative to the iCUE and afterwords discovered that my K95 wasn't recognised as the driver/daemon was still running in the background, even though the application was closed.

 

Hope you get to the bottom of this.

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You didn't by any chance run another application such as: https://github.com/ckb-next/ckb-next on that machine, did you? The reason I mention this is that I tried that after I had my own issues and after finding out that it didn't do what I wanted to, I removed it and found iQUE wouldn't see my hardware afterwards and discovered that a left over part of this other software was preventing iQUE from seeing my hardware. there are instructions on the github link above, should this be something you have done.

 

hi I'm having the same problem, and just uninstall ckb next, iq still can't detected k95, can you please provide more details in how to remove the left over part of ckb?, where are they in the Mac system? thank you!

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  • 3 weeks later...
Sorry, I was referring to the uninstallation of the cab-next software which is detailed here: https://github.com/ckb-next/ckb-next/wiki/macOS-Installation but if you haven't installed that, its a dead end.

 

I GOT IT WORKING!! Indeed, I had at one point installed ckb-next because there was no ICue version for OSX. However, I uninstalled it because it was crap/not-what-I-hoped-for. However, it left "droppings" on the uninstall that ended up blocking OSX ICue from recognizing my Corsair K95 Platinum.

 

Here are the steps to run in a terminal:

killall -KILL ckb

killall -KILL ckb-next

sudo launchctl unload -w /Library/LaunchDaemons/org.ckb.daemon.plist

sudo launchctl unload -w /Library/LaunchDaemons/org.ckb-next.daemon.plist

sudo rm -rf /Applications/ckb.app

sudo rm -rf /Applications/ckb-next.app

sudo rm -rf /Library/LaunchDaemons/org.ckb.daemon.plist

sudo rm -rf /Library/LaunchDaemons/org.ckb-next.daemon.plist

sudo rm -rf /Library/Application\ Support/ckb-next-daemon

 

Good luck. Hopefully this will work for you too.

 

John

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