okayseventylux Posted October 9, 2019 Share Posted October 9, 2019 Hi. Corsair Gaming K70 LUX RGB MX Brown For as long as I've had this keyboard: If I turn the volume wheel up or down, I can no longer turn off the background lightnings with the little light button. This is a problem for me because I almost never turn off my computer and sleep in the same room. Solution has become to not touch the volume wheel. I know another person having the exact same problem, but his got red switches and mine are brown. Unplugging keyboard doesn't help, but logout/login in windows does(on/off light switch works again) Anyone else have this? Any suggestion on how to fix? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Elito Posted October 15, 2019 Corsair Employee Share Posted October 15, 2019 Hi, We would first suggest you try a soft-reset of the keyboard. This will clear the keyboard internal memory, which often corrects issues such as the one you are experiencing. Please follow the directions below: 1: Unplug the keyboard. 2: Press the Esc key 3: While holding the Esc key, plug in the keyboard. 4: Hold the key down for 10 seconds. 5: Release the key. If problems persist, I would suggest getting in contact with technical support a creating a ticket. They can help diagnose the problem and assist with an replacement if your under warranty. https://help.corsair.com/hc/en-us/requests/new Kind regards, Link to comment Share on other sites More sharing options...
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