k70 rgb rapidfire Customs Profiles don't load after importing

Hello and thank you for the help in advance.

I just bought the keyboard and I'm having a couple of problems out of the box with CUE.

1. Even though I have the latest version, if I click check for updates I get an error that says "Corsair Utility Engine has detected an error during software update check". I'm assuming this will be a problem when there actually is a new version to update to.

2. When I look up custom profiles that others have made I get a couple of issues.

- A small number of profiles just don't preview when I clock on them

- The ones that do work and I try to import do not load anymore after importing. The keyboard either doesn't turn on any lights or something completely random loads under that profile. When I check the details of the profiles that I imported I see that all the components/layers did load it just one color or some other simple things that has nothing to do with the prewview.

Make sure your in advance mode.

if you have problems with CUE 2 i would recommend this manual http://bit.do/CUE2M-