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  #1  
Old 02-03-2020, 05:27 AM
kardebadas kardebadas is offline
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Thumbs down Ironclaw RGB Wireless Broken wheel

Hello,

is my second Corsair Ironclaw RGB Wireless in 1.5 Months... and both with the same problem, broken wheel, im not using the wheel button so often , like 2~5 times a day, the wheel i use a lot but not the button... Anyway the mouse cost 80€ and the material are so so *****, so please dont buy this mouse. The wheel now is inside the mouse fo some reason... and ofc i can not scroll the pages


I am sharing this to prevent other people from doing the same as me, buying this garbage, as it is not even worth 1 €
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  #2  
Old 02-03-2020, 11:17 AM
Exmortis Exmortis is offline
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Same issue as me, it lasted just long enough to get past in store replacement, shipping isn't worth the cost to get it replaced.

Now I have issues with my Dark Core SE I replaced it with losing wireless connection constantly, 3 times last night playing EQ for only a few hours.

I am beginning to question my investment in Corsair these days.
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  #3  
Old 02-03-2020, 11:47 AM
kardebadas kardebadas is offline
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yea... i was looking for smiliar problems and looks like all the corsair mice wheel are extremely weak and bad...
so my conclusion is to dont buy corsair mice... maybe they will fix it on the next gen but for now dont worth it...

in 30 years is the first time "i broke" my mouse wheel....

i already ask for my money back and i bought a logitech
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  #4  
Old 02-03-2020, 02:11 PM
Egorro Egorro is offline
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I have the same issue with Ironclaw wired: used for about two weeks and it broken. Moved the mouse to the edge of the table while was cleaning PC, it fallen, hung on the cable with weak strike of the table's side surface while hanging (didn't fall to the floor or somehow accelerated). After pulling it back suddenly discovered that the wheel is laying inside without support. Disassembled the mouse - found that the left axis is broken off (it should get in the hole which support the whole wheel and report scrolling). Shown it on the attached photo.
The most disappointing is that this was the first mouse for a long time that 100% perfectly fit my hand and grip Really great feeling but so weak quality inside, hope this will be solved in some kind of updated model in near future...
Sorry for my English, almost haven't speaking practice - mostly reading))
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File Type: jpg wheel.jpg (592.2 KB, 297 views)
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  #5  
Old 02-05-2020, 10:22 AM
kardebadas kardebadas is offline
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mine had the problem, this happen to me twice...
The mouse size was perfect but they have to improve the materials

let's see if my new mouse lasts at least a few years
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  #6  
Old 02-07-2020, 06:13 AM
youidbeen youidbeen is offline
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Default me too

I have the same problem.

Only the wheels have been damaged for the second time already.
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  #7  
Old 04-16-2020, 06:53 AM
Glovali Glovali is offline
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My wheel also broke of its left axis. :(
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  #8  
Old 04-17-2020, 05:09 PM
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Corsair Nick Corsair Nick is offline
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How long ago did you purchase the mouse?

We can get you taken care of with a replacement. You will need to submit a support ticket on our website, and one of our Technical Support members can help you out from there.

https://support.corsair.com/
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  #9  
Old 05-11-2020, 12:25 PM
PARANOIA PARANOIA is offline
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Same problem! Midway through scrolling and something suddenly felt off, looked closer to notice that the wheel has been depressed into the slot and is not rolling correctly anymore. Mouse was purchased end of last November!
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  #10  
Old 05-23-2020, 01:09 PM
ReVengeance7 ReVengeance7 is offline
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My Wired one's scrolling has become pretty akward to the point im switching to a $10 mouse midgame just out of frustration. i got i for almost a year now, a very good mouse but the scrolling wheels feels so cheap. its to the point where you scroll down or up it somtimes does not respond or goes in the opposite direction. so perhaps its wear on the axis?

Unless they improve the wheel, im afraid my next mouse is not going to be a corsair one.
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  #11  
Old 05-24-2020, 11:03 AM
willcott willcott is offline
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Quote:
Originally Posted by Corsair Nick View Post
How long ago did you purchase the mouse?

We can get you taken care of with a replacement. You will need to submit a support ticket on our website, and one of our Technical Support members can help you out from there.

https://support.corsair.com/
Am on my 3rd ironclaw wireless mouse now that i got about November time and just had the same issue as the last 2. i absolutely love the mouse but i keep getting the same common fault where the scroll wheel snaps at its post.
is this something that will be addressed in manufacturing?
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  #12  
Old 05-26-2020, 12:28 PM
vortexvt vortexvt is offline
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Same problem. Two mices for half a year with a broken wheel. Filed a RMA, but it seems that a third mouse will not help too.
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broken, ironclaw rgb, wheel, wireless

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