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H150i PRO not showing up in iCUE


Krokarn

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I bought a Obsidian 500D RGB SE and a H150i PRO.

I uses my old motherboard from yhe old case.

I have a Commander PRO, 2 Led-hubs and 9 LL fans.

6 LL120 fans on the H150i PRO, 1 LL120 in the rear and 2 LL140 in the top.

 

My problem is that the H150i PRO is NOT showing up in iCUE.

I have tried to uninstall iCUE and reinstalled.

I have tried different USB ports on both CoPRO and motherboard.

I have NOT Corsair USBXp driver in Device manager.

I have checked in "usbdeviev" and the H150i PRO is NOT showing.

I have checked "disable fast startup, turn on XHCI Hand Off and Legacy USB support" in bios.

 

 

What will i do now?

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Does "CorsairUSBXp Driver" appear within the device manager? By chance are you running any other RGB controlling software besides iCUE?

No, no Corsair USBXp Driver in device manager.

No other RGB controlling software.

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I remember now when i started the PC to test if all is in function i heard a strage noice from the pump, like a flash or a spark...maybe my pump is finished...more or less dead.

 

Unfortunately, that's what it's beginning to sound like. :(

 

Hit the "Support Ticket System" link at the top ...

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Unfortunately, that's what it's beginning to sound like. :(

 

Hit the "Support Ticket System" link at the top ...

 

Yes, have made a ticket. Also contacted the shop were i bought it from here in Sweden, se what they will do.

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  • 4 weeks later...
  • Corsair Employee
Today i got a new H150i, mounted it and now it shows up in iCUE :)

 

But, now another problem, my Node PRO is gone. I will check some cables and return if it still is missing.

 

Great to hear! You may need to run a repair on iCue, if everything is looking good on the cabling.

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Great to hear! You may need to run a repair on iCue, if everything is looking good on the cabling.

 

Pulled out the usb-cable from the motherboard and mounted it again, now it shows up in iCUE again. All devices shows up now in iCUE! :)

 

Case Closed :D

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