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  #16  
Old 12-14-2019, 10:31 PM
kornzy kornzy is offline
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Do you happen to have a link for the firmware? I cant seem to find it.
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  #17  
Old 12-16-2019, 09:33 PM
Apophis3 Apophis3 is offline
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Quote:
Originally Posted by Phnx_e333 View Post
I found a workaround.

I went ahead and reinstalled 3.21.88
My dongle firmware is v0.9.40
My mouse firmware is v0 11.80

I haven't had a problem yet today.
FYI: My Ironclaw is on 1.14.102 mouse, 1.11.52 dongle firmwares
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  #18  
Old 12-16-2019, 10:40 PM
Phnx_e333 Phnx_e333 is offline
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Quote:
Originally Posted by kornzy View Post
Do you happen to have a link for the firmware? I cant seem to find it.
I looked but wasn't able to find it.... Sorry 😞

Quote:
Originally Posted by Apophis3 View Post
FYI: My Ironclaw is on 1.14.102 mouse, 1.11.52 dongle firmwares
That's what mine was on before I got it back to the current versions.
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  #19  
Old 12-19-2019, 03:13 AM
sapphire989 sapphire989 is offline
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Quote:
Originally Posted by Phnx_e333 View Post
I found a workaround.

I went ahead and reinstalled 3.21.88
My dongle firmware is v0.9.40
My mouse firmware is v0 11.80

I haven't had a problem yet today.

Yes, updating to the latest version of icue and updating the firmware,my mouse has a problem!

Finally install 3.21.88 old version and old firmware to solve the problem


Last edited by sapphire989; 12-19-2019 at 03:20 AM.
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  #20  
Old 12-19-2019, 07:17 AM
leegibbs leegibbs is offline
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Quote:
Originally Posted by sapphire989 View Post
Yes, updating to the latest version of icue and updating the firmware,my mouse has a problem!

Finally install 3.21.88 old version and old firmware to solve the problem

Hi can you add how you went about downgrading to older firmware,

I have had the mouse a day and looking on forums why profiles stop working.
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  #21  
Old 12-19-2019, 10:42 AM
sapphire989 sapphire989 is offline
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Quote:
Originally Posted by leegibbs View Post
Hi can you add how you went about downgrading to older firmware,

I have had the mouse a day and looking on forums why profiles stop working.
1, Uninstall icue, Reboot PC
2, Install 3.21.88, use usb connected to your mouse
3, Open icue, go to Setting> Mice> Click to update Firmware

ScreenShot00030.jpg

Last edited by sapphire989; 12-19-2019 at 11:02 AM.
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  #22  
Old 12-19-2019, 10:52 AM
c-attack c-attack is offline
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Those of you who are experiencing the "drop out" into HW mode, if you flip the underside switch from 2.4 to USB mode and then back to 2.4, do you regain software control?

How often does the mouse drop out? A couple times a week? Every 30 minutes?

Last edited by c-attack; 12-19-2019 at 12:03 PM.
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  #23  
Old 12-19-2019, 10:56 AM
sapphire989 sapphire989 is offline
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Quote:
Originally Posted by c-attack View Post
Those of you who are experiencing the "drop out" in HW mode, if you flip the underside switch from 2.4 to USB mode and then back to 2.4, do you regain software control?

How often does the mouse drop out? A couple times a week? Every 30 minutes?
Problems occur from time to time in the new version and new firmware(Don't update new firmware)


3.21.88 very stable( Ironclaw Wireless RGB)
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  #24  
Old 12-19-2019, 01:58 PM
doctorcrypto doctorcrypto is offline
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Quote:
Originally Posted by c-attack View Post
Those of you who are experiencing the "drop out" into HW mode, if you flip the underside switch from 2.4 to USB mode and then back to 2.4, do you regain software control?

How often does the mouse drop out? A couple times a week? Every 30 minutes?
Yes, turning off and on again fixes it. It happens about every 30 mins for me.

Last edited by doctorcrypto; 12-19-2019 at 02:04 PM.
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  #25  
Old 12-19-2019, 02:04 PM
doctorcrypto doctorcrypto is offline
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Quote:
Originally Posted by sapphire989 View Post
1, Uninstall icue, Reboot PC
2, Install 3.21.88, use usb connected to your mouse
3, Open icue, go to Setting> Mice> Click to update Firmware

Attachment 37093
maybe it's just me, but where do you download 3.21.88 and firmware images?

Last edited by doctorcrypto; 12-19-2019 at 03:36 PM.
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  #26  
Old 12-19-2019, 02:25 PM
doctorcrypto doctorcrypto is offline
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See also:

https://forum.corsair.com/v3/showthread.php?t=191932

Mouse is fairly useless until this is fixed.
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  #27  
Old 12-19-2019, 03:54 PM
Phnx_e333 Phnx_e333 is offline
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******Update*****

I posted that I went back to 3.21.88 for the iCUE version and that
My dongle firmware is v0.9.40 and the mouse is
My mouse firmware is v0 11.80

It's been about a week and still no problems since then even with moving the dongle to a different PC without iCUE to use my mouse on it and switching back to my laptop.

Been running smoothly and I'm not losing my profile settings or anything
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  #28  
Old 12-19-2019, 05:05 PM
doctorcrypto doctorcrypto is offline
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Quote:
Originally Posted by Phnx_e333 View Post
******Update*****

I posted that I went back to 3.21.88 for the iCUE version and that
My dongle firmware is v0.9.40 and the mouse is
My mouse firmware is v0 11.80

It's been about a week and still no problems since then even with moving the dongle to a different PC without iCUE to use my mouse on it and switching back to my laptop.

Been running smoothly and I'm not losing my profile settings or anything
Do you have the firmware files?
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  #29  
Old 12-19-2019, 05:08 PM
Phnx_e333 Phnx_e333 is offline
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Quote:
Originally Posted by doctorcrypto View Post
Do you have the firmware files?
I'll see if I can pull them after I leave the office
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  #30  
Old 12-19-2019, 05:10 PM
doctorcrypto doctorcrypto is offline
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Quote:
Originally Posted by Phnx_e333 View Post
I'll see if I can pull them after I leave the office
Great. Thanks :)
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