The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Notices

Reply
 
Thread Tools Search this Thread Rating: Thread Rating: 33 votes, 5.00 average. Display Modes
  #1  
Old 12-11-2008, 08:17 AM
jgroes jgroes is offline
Registered User
jgroes's PC Specs
 
Join Date: Dec 2008
Posts: 12
POST ID # = 380035
jgroes Reputation: 10
Default Product registration

Hey all,

First time poster and first time PC Builder. I've recently purchased a few Corsair products (DDR3, PSU, etc...) and I'm curious as to where I register the products at? I've looked at the website, but seem to find any link for registering new products.

Does Corsair require / request you to register products, or am I just blind? Thanks in advance for the assist.

JG
Reply With Quote
  #2  
Old 12-11-2008, 10:38 AM
Wired's Avatar
Wired Wired is offline
Administrator
Wired's PC Specs
 
Join Date: Aug 2000
Posts: 32,193
POST ID # = 380044
Wired Reputation: 32
Default

No registration needed. Keep the receipt in case they ask for it during an RMA, but that's rare (both the need to RMA something, as well as needing a receipt to get an RMA).
__________________
No, I don't work for Corsair
...you need to flow like a river...
Forum Rules
Admin of this forum / webdesignforums.net / Petri's IT Forum / The Corsair Memory Steam Group
Founder/Creator/Admin of ZE SECRET PROJECT (Coming Soon)
Reply With Quote
  #3  
Old 12-11-2008, 05:16 PM
jgroes jgroes is offline
Registered User
jgroes's PC Specs
 
Join Date: Dec 2008
Posts: 12
POST ID # = 380099
jgroes Reputation: 10
Default Thanks

Wired,
Thanks for the quick reply.

JG
Reply With Quote
  #4  
Old 12-12-2008, 12:42 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,267
POST ID # = 380182
RAM GUY Reputation: 10
Default

NP please let us know if you have any more questions!
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote
  #5  
Old 12-14-2011, 04:18 PM
Munchausen0 Munchausen0 is offline
Registered User
Munchausen0's PC Specs
 
Join Date: Dec 2011
Location: Las Vegas
Posts: 1
POST ID # = 547847
Munchausen0 Reputation: 10
Default

First time poster here..

Was about to do the same thing. Was looking for Product Registration but it seems the company stands by a lifetime for products which is excellent.

Also getting my SSD (and got my PSU) from Corsair.
Reply With Quote
  #6  
Old 12-14-2011, 04:32 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,267
POST ID # = 547857
RAM GUY Reputation: 10
Default

Our memory has a lifetime warranty but other products warranty will vary depending on the product. However, we do not require you to register for any of our products. If there ever is a question we will ask for a copy of your purchase invoice.
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote
  #7  
Old 01-18-2015, 07:18 AM
Trunks91's Avatar
Trunks91 Trunks91 is offline
Registered User
Trunks91's PC Specs
 
Join Date: Jan 2015
Location: Great Britain
Posts: 16
POST ID # = 754544
Trunks91 Reputation: 10
Default

Quote:
Originally Posted by Wired View Post
No registration needed. Keep the receipt in case they ask for it during an RMA, but that's rare (both the need to RMA something, as well as needing a receipt to get an RMA).
If I did say need to send a receipt in with a product if anything ever did go wrong, is an Amazon Order Summary usable?

Cheers
Reply With Quote
  #8  
Old 01-18-2015, 04:57 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
 
Join Date: Oct 2012
Posts: 4,324
POST ID # = 754622
Technobeard Reputation: 68
Default

Quote:
Originally Posted by Trunks91 View Post
If I did say need to send a receipt in with a product if anything ever did go wrong, is an Amazon Order Summary usable?

Cheers
Use the Amazon Invoice from their site as it contains everything needed (name, address, date of purchase, what was purchased, order number, Amazon's name). They have multiple versions of an order summary on their site and don't include everything.

Invoices are always asked for nowadays.
__________________
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote
  #9  
Old 04-11-2016, 01:12 PM
aranmor aranmor is offline
Registered User
aranmor's PC Specs
 
Join Date: Apr 2016
Posts: 3
POST ID # = 846704
aranmor Reputation: 10
Default

Quote:
Originally Posted by Wired View Post
No registration needed. Keep the receipt in case they ask for it during an RMA, but that's rare (both the need to RMA something, as well as needing a receipt to get an RMA).
I guess I fall into the rare/rare section, because I had to RMA an H60 and also was asked for the receipt twice, but everything ended wonderfully, Corsair has one of the best customer satisfaction oriented services, a little stiff but good after all.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 07:30 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.