ohsii Posted September 19, 2012 Share Posted September 19, 2012 Hi, I'm having a trouble with my Corsair Link 2 in my PS AX1200. I think the Corsair link 2 is not working because the led is always off and i can't see the power tab in the Corsair Link V2 beta (latest beta 16). Everything is connected fine, USB and to power supply. My MB is Gigabyte UD9 with 3 USB ports, I plugged it in all off them and no way, led is off. Windows 7 Ultimate 64. Someone could help me? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 19, 2012 Corsair Employee Share Posted September 19, 2012 Please post a screen shot from the device options TAB. Shoudl look something like this: Link to comment Share on other sites More sharing options...
ohsii Posted September 19, 2012 Author Share Posted September 19, 2012 Here is the screen: http://imageshack.us/a/img593/1820/corlink2.jpg Link to comment Share on other sites More sharing options...
Toasted Posted September 20, 2012 Share Posted September 20, 2012 The USB dongle sounds like its dead. Request an RMA to replace the Corsair LINK USB Dongle. Link to comment Share on other sites More sharing options...
Sguma70 Posted September 20, 2012 Share Posted September 20, 2012 Please post a screen shot from the device options TAB. Shoudl look something like this: What do I see ..... 2.0.19 if you want we have the same screen we need to pass them new software Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 20, 2012 Corsair Employee Share Posted September 20, 2012 I am sorry that was just to show you what to look for but I am using a pre release beta version of the software. You might try and go to Device manager and see if there is an other or unknown device listed and remove it then turn the system off and unplug the Link USB from the MB and wait about 30 seconds and plug it back in and turn the system back on it should ask you to install the USB driver that is included in the install package of the software. Link to comment Share on other sites More sharing options...
ohsii Posted September 21, 2012 Author Share Posted September 21, 2012 I am sorry that was just to show you what to look for but I am using a pre release beta version of the software. You might try and go to Device manager and see if there is an other or unknown device listed and remove it then turn the system off and unplug the Link USB from the MB and wait about 30 seconds and plug it back in and turn the system back on it should ask you to install the USB driver that is included in the install package of the software. Hi again. I did all you say and no way... it doesn't work, led is off and the power tab is still missing. What can I do? Thanks. Link to comment Share on other sites More sharing options...
Toasted Posted September 21, 2012 Share Posted September 21, 2012 Request an RMA to replace the Corsair LINK USB Dongle. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 21, 2012 Corsair Employee Share Posted September 21, 2012 Yes I agree request an RMA and explain it is the dongle that is not working. Link to comment Share on other sites More sharing options...
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