H115I Not Detected in Icue

Dear everyone,

My iCue software won't detect my corsair h115i cooling

Troubleshooting i did:

Repaired ICUE

Rebooted desktop

Clean install

Changed the USB 2.0 connector on my motherboard

Micro-USB to USB Type-A

Open your computer's Control Panel.

Open the Programs and Features options.

Select Corsair Utility Engine in the list, and then select Uninstall.

Press Window Key + R to open the Run command.

Type %appdata% and press Enter.

Delete any Corsair folders in the window that pops up.

Return to the Run window and type %localappdata%.

Delete any Corsair folders in the window that pops up.

Open File Explorer and navigate to C:\Program Files (x86)\.

Delete any Corsair folders in that folder.

Type Regedit in the Run window and then click OK.

Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder.

Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder.

Restart your computer.

Download a new installer file for iCUE from Corsair.com and reinstall.

PC Specs:

Motherboard: ROG STRIX Z390-F GAMING

CPU: I9-9900k

GPU: Geforce 2070 Super

PSU: Corsair 850rm

2x RAM Corsair 16 GB DDR4 (total of 32GB)

Hope you guys can help.

Kind regards,

Jeffry

Have you tried:

1.) Shutting down and pull off the power cord

2.) Pressing and holding power button for 10s

3.) Plug in Power cord

4.) Switch on system

?