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  #1  
Old 03-21-2020, 12:52 AM
Zorryn Zorryn is offline
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Hi there,

My 2018 Corsair One has started to crash when I play Ghost Recon Breakpoint and Fortnight. It is very reliable. Crashes at the same time. Also, the full computer crashes, not just the game. Other games like FIFA2020 and Warcraft are not crashing at all.

Has my video card gone bad? (1080 Ti)

Diagnostics checks out. I have reinstalled drivers from Nvidia. If it was just one game, I would assume a bad game update.

-Brian
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Old 03-28-2020, 06:20 PM
Zorryn Zorryn is offline
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Update:

I have reinstalled Windows. Still same problems. Also, WoW actually does not work, it crashes as well. Seems like the video card has gone bad. It's only 18 months old.

Does Corsair repair these things or am I out of luck?

-Brian
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  #3  
Old 04-03-2020, 01:18 PM
Corsair CJ's Avatar
Corsair CJ Corsair CJ is offline
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Hi there,

Please submit a ticket if you haven't already. It's our best method for tracking your issue for support as our support teams are either on reduced staff or transitioning to work from home arrangements due to the current global situation.

A few quick things you could try in BIOS - change PCIe Gen setting from Gen3/Auto to Gen2 explicitely and turn off settings like fastboot.
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