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Old 06-26-2010, 05:29 AM
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Default Corsair H50 Leaked?

Heya guys today my corsair h50 leaked out it was bought last september last year so its good it's still covered with the warranty,ive dont mod it or something but it just got leaked out.could i get this rma? but the problem is am from philippines how come i can make it rma maybe it will cause too much if i ship it?
by the way i already sent a message to tech support and the support number is 1540294

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Old 06-26-2010, 05:33 PM
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If you've already contacted tech support this thread is not needed as that is the most efficient way to contact with them. Closing duplicate info thread.
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Old 06-26-2010, 09:00 PM
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If you've already contacted tech support this thread is not needed as that is the most efficient way to contact with them. Closing duplicate info thread.
24Hours has been passed still dont got any reply.
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Old 06-26-2010, 11:22 PM
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Not surprising. If you contacted them via the ticketing system 24 hours from your last post, that means it was 6 PM CST on Friday and they were already closed for the day. They won't see it until Monday.
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  #5  
Old 06-28-2010, 11:35 AM
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Advised an RMA as you did not complete the RMA request.
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Old 06-28-2010, 08:57 PM
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Advised an RMA as you did not complete the RMA request.
Done.
Sorry.
By the way how much would be the shipping cost since i am in the philippines.
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Old 06-29-2010, 12:27 AM
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By the way how much would be the shipping cost since i am in the philippines.
dude, this is Corsair not UPS/FED-EX. how would any of us know?
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Old 06-29-2010, 11:21 AM
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I have approved your RMA and sent a message to customer service to contact you, but it may be best if you contact them and see if they can help you but most likely you will need to ship it to Taiwan. You can send them an email at RMAservice@corsairmemory.com and ask them to help you with this.
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Old 06-29-2010, 12:40 PM
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Quote:
Originally Posted by RAM GUY View Post
I have approved your RMA and sent a message to customer service to contact you, but it may be best if you contact them and see if they can help you but most likely you will need to ship it to Taiwan. You can send them an email at RMAservice@corsairmemory.com and ask them to help you with this.
Done.
Thanks RAM GUY
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Old 06-29-2010, 03:26 PM
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No problem they will get me involved once the formal request has been made, so please let me know if you have any questions Diba!
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Old 06-30-2010, 12:18 PM
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No problem they will get me involved once the formal request has been made, so please let me know if you have any questions Diba!
Thank you very much,
but i still dont receive any mail from RMAservice@corsairmemory.com after i sent an email it gives me a confirmation that my mail is sent but it was send yesterday 10-11am there but still dont get any reply am hoping i will get a mail from them today.
Thanks
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  #12  
Old 06-30-2010, 12:29 PM
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I just checked and they cannot find an email from the email address you used on the forum, please resend the last email you sent to them and CC me at Ramguy@corsairmemory.com
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Old 06-30-2010, 12:38 PM
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I just checked and they cannot find an email from the email address you used on the forum, please resend the last email you sent to them and CC me at Ramguy@corsairmemory.com
Done.
Indeed.
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  #14  
Old 06-30-2010, 12:44 PM
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Email sent to CSG manager and I personally asked her to help you as best she can. I am sure you will hear from her shortly.

By the way we will really need a phone number from you on the case you entered 1540294.
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  #15  
Old 07-02-2010, 09:40 AM
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Quote:
Originally Posted by RAM GUY View Post
Email sent to CSG manager and I personally asked her to help you as best she can. I am sure you will hear from her shortly.

By the way we will really need a phone number from you on the case you entered 1540294.
Sorry but i dont have any phone available.

but i receive a message from the corsair technical staff.
Please kindly recheck my case # since i reply on the message board/ helpdesk.

Thank You
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