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Old 08-11-2017, 07:33 AM
Nexures Nexures is offline
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Default Slow animations in CUE

I've had corsair keyboard for like 1 year and few months. basically I got the RMA for a keyboard recently because it was crashing my system all the time. Now I have this brand new keyboard and my problem is that the animations in CUE are extremely slow and laggy. the whole software is kind of slow and laggy.. like when you switch between profiles such as rainbow wave and rain, the animations for those 2 are super slow.

anyone knows how to fix this ?


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Old 08-11-2017, 07:40 AM
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its all laggy in cue software, not on LEDs on the keyboard. just to clarify


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Old 08-12-2017, 07:28 AM
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Try updating your GPU drivers and see whether that changes anything.


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Old 08-12-2017, 01:28 PM
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Defragment any non-solid-state disks, stop any unnecessary services, update all your software... generally, follow recommend practice for system maintenance and performance.


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Old 08-13-2017, 10:05 AM
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all done. everything is new


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Old 08-14-2017, 08:03 AM
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yeah i dont know, for some reason the software is crashing my pc... it freezes up the keyboard and i have to restart whole computer because everything ceases to work


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Old 08-14-2017, 10:21 AM
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Default huge problem with CUE

I've had corsair keyboard for like 1 year and few months.
basically every time CUE software was on, it was crashing my system. The animations were super slow, laggy, the whole software was extremely painful to use. Everytime this 'crash' would happen the 3 lights on the keyboard (scroll,num and caps lock) would stop working, you weren't able to turn them on. And everytime that crash would happen it would stop all my apps and software from working.. so like google chrome was not responding, steam was not responding, i wasnt able to restart my pc (only way to turn pc off was to hold the power button for 5 seconds).

I have contacted support, and after a month of trouble shooting they concluded that the only fix would be to RMA it. So I did, and i have literally just gotten the brand new keyboard and guess what... problem still occurs.

The problem ONLY occurs when CUE is on, because when the software freezes my pc i turn CUE off, disconnect and reconnect my keyboard and everything works fine again.



anyone knows what in the actual f*** is going on? I have literally never seen such a weird glitch all my life


  #8  
Old 08-15-2017, 07:49 PM
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Which version of CUE are you using? Does task manager show CPU usage peged when CUE is running?
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  #9  
Old 08-17-2017, 08:50 AM
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Have you tried a different USB port?
Do you have any other USB devices connected to the computer? E.g. Joysticks, Game controllers, etc? If so, try disconnecting them and see whether that stops the freezing issue.


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Old 08-20-2017, 10:52 AM
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right now im using one of the very old 1.x versions, with old layout etc but it happens on latest ones as well.


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Old 08-20-2017, 10:53 AM
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its not using any cpu either, like 0.5 or less and only about 65 mb


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Old 08-20-2017, 10:54 AM
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Quote:
Originally Posted by Toasted View Post
Have you tried a different USB port?
Do you have any other USB devices connected to the computer? E.g. Joysticks, Game controllers, etc? If so, try disconnecting them and see whether that stops the freezing issue.
still occurs, i only had a x360 controller adaptor connected nad my mouse and it still occurs


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Old 08-21-2017, 07:54 AM
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Disconnect the Xbox 360 Controller adapter, Did anything change?


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Old 08-21-2017, 08:00 AM
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Are you able to reproduce the freezing issue on another computer?

Latest Windows updates, BIOS, Graphics card drivers, etc.
Do you have any game controllers, joysticks, etc connected to the computer?
Tried resetting the BIOS to defaults?


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Old 08-22-2017, 07:01 PM
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Quote:
Originally Posted by Nexures View Post
I've had corsair keyboard for like 1 year and few months.
basically every time CUE software was on, it was crashing my system. The animations were super slow, laggy, the whole software was extremely painful to use. Everytime this 'crash' would happen the 3 lights on the keyboard (scroll,num and caps lock) would stop working, you weren't able to turn them on. And everytime that crash would happen it would stop all my apps and software from working.. so like google chrome was not responding, steam was not responding, i wasnt able to restart my pc (only way to turn pc off was to hold the power button for 5 seconds).

I have contacted support, and after a month of trouble shooting they concluded that the only fix would be to RMA it. So I did, and i have literally just gotten the brand new keyboard and guess what... problem still occurs.

The problem ONLY occurs when CUE is on, because when the software freezes my pc i turn CUE off, disconnect and reconnect my keyboard and everything works fine again.



anyone knows what in the actual f*** is going on? I have literally never seen such a weird glitch all my life
You can enable memory dump when system crashes, and this dump will reveal why the computer died. See: https://www.tenforums.com/tutorials/...dump-bsod.html


 

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